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Are messages to customers going through?

For the past month or so when I respond to a customer's question I never hear back from them. I don't know if there's something wrong with Ebay's email service too, besides all the other things that are happening. It's just strange that I get no response at all after I send my response, this has happened multiple times. If my messages aren't getting through to the customer that just makes me look like a bad unresponsive seller. Just wondering if other's are noticing this.

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Re: Are messages to customers going through?

I never get answers and sent three this week
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Re: Are messages to customers going through?


@sport883 wrote:
I never get answers and sent three this week

Isn't that strange? The responses I send I would definitley think the customer's would have contacted me back, but nothing. Not good. 

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