07-11-2025 04:15 PM
The eBay app will not let me log in. It keeps saying something is wrong. Whenever I try using Face ID it keeps saying they’re running into a problem. I’ve tried clearing the cache then deleting the app, restarting my phone and reinstalling the app to no avail. I have an iPhone 16 pro with eBay app version 6.216.0. Any ideas? Thanks.
07-11-2025 05:06 PM
Log in with your password instead of face ID. Once you're logged in, shake your phone to submit a tech report regarding facial recognition login.