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App not working

My app quit working on my iPhone. It will not list or relist my items. I have turned off my phone for a few minutes, opened the phone back up, deleted the app and reinstalled it, and it makes no difference. Help please! Using the app is the only way I run my eBay business!

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App not working

Questions about the various apps that are available, are best answered in the Discussion boards. There is a board for iOS (Apple) and another for Android.

Above, click on Discussions, then click on the group your device fits into, or click on a direct link below.

http://www.ebay.com/ios

http://www.ebay.com/android

These boards do have eBay associates who are monitoring the posts.

You can help them answer your questions by adding to your post,

1) the device,
2) the OS version your device is using, and
3) the version of the App you are having difficulty with.

The more info you can relay, the better they can help you.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 2 of 6
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App not working

Why is this not fixed already it's going on day 3 

Message 3 of 6
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App not working

See my previous post

 

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 4 of 6
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App not working

one of the blues responded in other threads that they "fixed the issue", which they have not.  It's not an app issue it's eBay's servers.  They are a mess right now throwing errors in browsers as well as the IOS app.

 

tyler@ebay   brian@ebay  Another report.

Member of the Grumpy Old Man crew
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App not working

brian@ebay
eBay Staff (Alumni)

@lvokaty wrote:

My app quit working on my iPhone. It will not list or relist my items. I have turned off my phone for a few minutes, opened the phone back up, deleted the app and reinstalled it, and it makes no difference. Help please! Using the app is the only way I run my eBay business!


Hi @lvokaty, what version number of the eBay app do you have on your device? 

Brian,
Community Team
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