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App crashing when listing an item

I have used the app to list nearly everyday for the past few months and there have been very little to no problems. All of a sudden today the app has begun crashing when I click "continue" when creating a listing. This has happened on both my iPhone and iPad (and yes, I have tried restarting both devices). There was not a device software update today nor an eBay app update today. Every other app on my devices has been working just fine, so I'm having trouble understanding what the problem may be.

 

My iPhone is a 7+ and is running iOS 11.4

My iPad is an air 2 and is also on iOS 11.4

 

 

If anyone else has been having this problem and knows what is causing it/how to solve it please let me know. This is very frustrating because I mainly list only using my phone and tablet.

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49 REPLIES 49

Re: App crashing when listing an item

Glad to know that it isn't just me. Seems like a LOT of people are having this problem right now. Hopefully eBay has a fix for it soon!

Message 16 of 50
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Re: App crashing when listing an item

Yes same here, have to go use browser site to finish draft and post.

Message 17 of 50
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Re: App crashing when listing an item

This is what I have been doing as well. It takes extra time though because my computer is in a differnt room than my eBay listing station. Very annoying.

Message 18 of 50
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Re: App crashing when listing an item

Me too!!!

Message 19 of 50
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Re: App crashing when listing an item

Sometimes I wonder if ebay has hired Amazon spies. Too many problems. 

 

They should recruit thier IT techs from the healthcare industry. 

Message 20 of 50
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Re: App crashing when listing an item

Same here!!! Super frustrating....they SHOULD extend the free listings because of this!!!

Message 21 of 50
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Re: App crashing when listing an item

Same here. iPhone 10 running IOS 11.3, just started happening today. 

Message 22 of 50
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Re: App crashing when listing an item

I am having exact same problem with iPhone and iPad.  Really sucks because I took a vacation day today specifically for eBay. 

Message 23 of 50
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Re: App crashing when listing an item

Yes I am having exact same problem with iPhone and iPad.  Really sucks because I took a vacation day today specifically for eBay. 

Message 24 of 50
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Re: App crashing when listing an item

Same with me. 

Message 25 of 50
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Re: App crashing when listing an item

App Crashing when you go to list and view counts being normal and then going to zero.  Ebay really needs to stop tinkering with things.  If it aint broke, dont fix it!!!

Message 26 of 50
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Re: App crashing when listing an item

Happening with me too. Crashing on app and on website through safari. Not retaining info or photos. Just crashes. Promotional period too. 

Message 27 of 50
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Re: App crashing when listing an item

Agreed. All kinds of little problems almost daily recently. Changing my listings, not getting notices, buyers saying they aren't getting messages. Ughh.

Message 28 of 50
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Re: App crashing when listing an item

I’m having the exact same problem tonight!
Message 29 of 50
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Re: App crashing when listing an item

It’s happening to me too!
Message 30 of 50
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