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Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from IT

I am a small business that lives on eBay and recently my account was restricted for 3 days (erroneously btw) and when the restriction ended my store never re-populated any of my thousands of items  - nothing shows in search !!!!!!!!!

 

multiple calls and emails to eBay and  all eBay does is stall me 

 

"Following up on our recent phone conversation and my subsequent submission of a ticket to IT.  Per product development, what you are experiencing is currently a known issue which is being worked by IT to resolve.  Your account has been added to the alert/bug ticket.  I do not currently have an estimated resolution date/time.

 

You should be notified when this issue is resolved."

 

 

NO ETA AT ALL TO FIX THIS HORRIBLE PROBLEM ?????????????????

 

- I AM DYING HERE  ??????????

 

been weeks and weeks of nothing 

 

ideas ?  

 

eBay we rely on you to be here for us and when we need you where are u ??????????

 

WHAT TO DO NOW ?  

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6 REPLIES 6

Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from IT

They don’t care.

Message 2 of 7
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Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from IT

That 82% isn't exactly reassuring.       

Message 3 of 7
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Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from IT

Are you able to list new items and have them appear in search?

Message 4 of 7
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Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from IT

nope 

i tried that - doesnt show in search

even ended existing listing and relisted

got nothing

 

and now they ignore me and dont even reply on Facebook business and emails ignored

 

they have no ETA of fixing this - its insane bad customer service

 

they dont care is correct

 

i am losing hundreds of sales 

Message 5 of 7
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Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from IT

u are exactly correct

 

they did say its a know issue 

 

so why cant this major massive big company fix it !!!!!!!!!!!!

Message 6 of 7
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Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from IT

Click on link to view listings and u get nothing!!!!

 

i have thousands of items that are active !!!!

 

https://www.ebay.com/sch/i.html?_nkw=&_armrs=1&_from=&_ipg=&_ssn=silverdeals

Message 7 of 7
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