Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from IT
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11-13-2023 07:23 PM
I am a small business that lives on eBay and recently my account was restricted for 3 days (erroneously btw) and when the restriction ended my store never re-populated any of my thousands of items - nothing shows in search !!!!!!!!!
multiple calls and emails to eBay and all eBay does is stall me
"Following up on our recent phone conversation and my subsequent submission of a ticket to IT. Per product development, what you are experiencing is currently a known issue which is being worked by IT to resolve. Your account has been added to the alert/bug ticket. I do not currently have an estimated resolution date/time.
You should be notified when this issue is resolved."
NO ETA AT ALL TO FIX THIS HORRIBLE PROBLEM ?????????????????
- I AM DYING HERE ??????????
been weeks and weeks of nothing
ideas ?
eBay we rely on you to be here for us and when we need you where are u ??????????
WHAT TO DO NOW ?
Re: Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from
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11-14-2023 12:30 PM
They don’t care.
Re: Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from
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11-14-2023 12:47 PM
That 82% isn't exactly reassuring.
Re: Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from
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11-14-2023 01:15 PM
Are you able to list new items and have them appear in search?
Re: Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from
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11-14-2023 07:33 PM
nope
i tried that - doesnt show in search
even ended existing listing and relisted
got nothing
and now they ignore me and dont even reply on Facebook business and emails ignored
they have no ETA of fixing this - its insane bad customer service
they dont care is correct
i am losing hundreds of sales
Re: Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from
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11-14-2023 07:34 PM
u are exactly correct
they did say its a know issue
so why cant this major massive big company fix it !!!!!!!!!!!!
Re: Anyone having same issue as me ? nothing showing in store or in search !! no ETA on a fix from
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11-14-2023 07:36 PM
Click on link to view listings and u get nothing!!!!
i have thousands of items that are active !!!!
https://www.ebay.com/sch/i.html?_nkw=&_armrs=1&_from=&_ipg=&_ssn=silverdeals
