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Anyone having issues with receiving Sale Confirmations?

 
Message 1 of 9
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8 REPLIES 8

Anyone having issues with receiving Sale Confirmations?

I've seen a rash of posts lately of same. I'm in Managed Payments and mine are coming...

Message 2 of 9
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Anyone having issues with receiving Sale Confirmations?

The managed payment email that indicates it has been paid is coming.

The initial sold email from ebay is not coming.

If you are getting payment through paypal, I imagine you are not getting email from ebay.

The website is up to date and if you have the app on a tablet or phone, the app updates immediately and significantly before ebay sends emails.

Message 3 of 9
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Anyone having issues with receiving Sale Confirmations?

Just spoke with Customer Service and will take 24 to 48 hours to correct this issue.  I am not on the Managed Payments program and just have PayPal as a payment option.  According to the representative they have been getting many calls regarding this and the tech team is working on correcting.  Thanks for your replies.  Hildi

Message 4 of 9
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Anyone having issues with receiving Sale Confirmations?

Anyone having issues with receiving Sale Confirmations?

Yes.

But luckily I do not rely on emails notifications - I log into my accounts regularly to make sure I have not missed anything.

Message 5 of 9
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Anyone having issues with receiving Sale Confirmations?

Having the same:  no email confirmation from eBay.

 

Maybe this is another "improvement" that will help our sales that we asked for?

Message 6 of 9
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Anyone having issues with receiving Sale Confirmations?

Win 10 laptop for managing my store and android laptop for mobile app notifications for both eBay and PayPal. I am not in managed payments and getting notification through the mobile apps just fine. edge for the browser id showing notifications just fine and a little faster than the apps. I do not really use the email notifications as the notifications can be buried in the toons of messages eBay already send you. Plus emails can be spoofed.

Message 7 of 9
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Anyone having issues with receiving Sale Confirmations?

Win 10 laptop for managing my store and android laptop for mobile app notifications for both eBay and PayPal. I am not in managed payments and getting notification through the mobile apps just fine. edge for the browser is showing notifications just fine and a little faster than the apps. I do not really use the email notifications as the notifications can be buried in the tons of messages eBay already send you. Plus emails can be spoofed.

Message 8 of 9
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Anyone having issues with receiving Sale Confirmations?

Mine are now coming through. Earlier today they were not.

Message 9 of 9
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