Anyone else have an issue with ebay automatically issuing an unauthorized refund on a return?

[knee-dragger777]

9/14 I had a return request for a sold item.  I think it went through ebay international shipping program.  I authorized a return, and within minutes, ebay issued an UNauthorized refund without issuing a returned shipping lable or anything.  Now I am fighting to either get my item back or return the money to my account.  Ebay says it was me that issued the refund.  Not true. I understand how the system works.

Anyone else had this.  I spoke to paypal about it (much better customer service over there BTW), and they said they had 13 other similar issues during that time frame with Ebay.

[eddyacer8]

Ebay approved a return request after I had told the buyer he could not return the item (per my very clear listing return policy).  Ebay then denied approving the return against my wishes.  My email communication w/ the buyer clearly showed that I denied his request to return item.  In subsequent phone conversations w/ ebay cust. service, they (spoke w/ three different agents) all maintained that I myself must have "unknowingly" or "mistakenly" approved the the return.  I am 100% certain that I did no such thing.  I do not know how frequently ebay does this type of thing.  Maybe other sellers have/will come forward with similar experiences.  It appears ebay will go to great lengths to force sellers to accept returns -- even if it blatently violates the sellers stated return policy.