07-09-2025 08:17 PM - edited 07-09-2025 08:27 PM
Every time I try to access a message I get a red banner saying "Looks like something went wrong. Please try again later". I've tried on Fire Fox and Chrome and the same thing.
I can't read or answer buyer's messages.
I can't even read messages from ebay.
07-09-2025 08:23 PM
Yes I am having the same issue this evening July 9 2025 11:25pm EST. Cannot send or read messages on Firefox, Chrome, or Android.
07-09-2025 08:25 PM
Same issue here 11:25PM EST
07-09-2025 08:26 PM
Works fine on Mobile.
07-09-2025 08:26 PM
I can't even send a message through the contact buyer on the order drop down menu. It opens and I can type but it refuses to send.
07-09-2025 08:31 PM
Try Mobile
07-09-2025 08:35 PM
Same here! Wonky with red banner … Does work on mobile though!
07-09-2025 08:44 PM
Try reading your messages using the eBay app -- that seems to be working for me.
If you have your eBay messages from members forwarded to your email inbox, you can also try reading and responding to messages from members there by replying directly to the emails rather than using the blue reply button.
Also try holding down the shift key and refreshing the inbox page using a desktop browser. Previously I was not able to read messages using a browser, but it seems to be working for me again now.
07-09-2025 09:08 PM
I just sent one from my desktop in Chrome without any issue, including a photo.
07-09-2025 09:15 PM
Yeah it appears to be fixed now.
Funny thing is I think I know precisely when it broke: 7:55 PM (Central). I sent a message just fine, but then went to read one in my inbox and it wouldn't open, red bar ... checked and found all functions to be 'red bar.'