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Another Obstacle To Signing In

When I sign in to eBay, a screen is displayed with this text.
Tired of passwords?
If you use your fingerprint, face, or PIN number to sign in to your computer, you can use that to sign in to eBay.
1) Turn on
2) Maybe later

 

I don't have the new and fancy hardware. Just a matched pair of refurbished 2010 desktop PC's with Windows 10 and the Edge browser.


How about adding another choice.
3) NEVER SHOW THIS SCREEN AGAIN

 

Wouldn't that increase our productivity by some fraction of 365 minutes or 6.08 hours a year?

Message 1 of 19
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18 REPLIES 18

Re: Another Obstacle To Signing In

Agreed!

 

I get this not only on eBay but all my devices including my phone. Its exhausting for me, I am just not interested. What really gets my goat is my parents are in their mid 80's still active but not part of this tech explosion.

 

They are scared of this stuff and get confused UNNECESSARILY with these pop ups that could be EASILY RESOLVED with what you stated, OPTION 3) NEVER SHOW THIS SCREEN AGAIN. 

 

 

Message 2 of 19
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Re: Another Obstacle To Signing In

@onlinecentral 

@collectfest

 

I never have to log into eBay--unless I've done a network reset or deleted all my cookies for some reason.

 

I'm using a Windows 10 OS with a Chrome browser on the desktop version. What are you using?

 

Are you accessing eBay with InPrivate browsing selected, maybe? Or are you deleting cookies upon exiting your browser? Anything like that?

Message 3 of 19
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Re: Another Obstacle To Signing In


@pburn wrote:

@onlinecentral 

@collectfest

 

I never have to log into eBay--unless I've done a network reset or deleted all my cookies for some reason.

 

I'm using a Windows 10 OS with a Chrome browser on the desktop version. What are you using?

 

Are you accessing eBay with InPrivate browsing selected, maybe? Or are you deleting cookies upon exiting your browser? Anything like that?


You are correct. I do have my computer set to delete cookies every time I close my browser. I don't use Private mode. I know it is a bit odd but I travel a lot so its just something I do that  most likely isn't necessary. Your right, wouldn't have to sign in so much if I changed my settings.

Message 4 of 19
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Re: Another Obstacle To Signing In

Right. As much as we all hate most cookies, it's the only way a website knows who you are. Double-edged sword, really.

Message 5 of 19
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Re: Another Obstacle To Signing In

I am so tired of it...

I run a Ryzen 5 on a Linux platform desktop.

 

First open the browser, it defaults to ebay's home page, click sign-in...

Then username screen, click.

And password screen, click.

Then, stupid push-me puzzle click.

Then...

Click Resend.

Then, a screen telling me to join some inventory cross-selling thing that doesn't work, click continue.

Now that I'm finally on ebay's home page, click My Ebay and select Selling, click again.

 

That is what I have to go through every time I want to log into ebay.

I do this several times a day because when I am done I close my browser.

And yes all history and cookies and temp files are deleted when that happens.

Privacy.

 

 

 

Message 6 of 19
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Re: Another Obstacle To Signing In


@pburn wrote:

Right. As much as we all hate most cookies, it's the only way a website knows who you are. Double-edged sword, really.


This finger print stuff really seems to cross the line with me. I just do not get it. Next they'll want my blood.😥

 

i know I fight technology, need to go take a college course.

 

I'm still fighting the automated checkout at grocery stores.🤔

Message 7 of 19
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Re: Another Obstacle To Signing In


@portkoop-0 wrote:

That is what I have to go through every time I want to log into ebay.

I do this several times a day because when I am done I close my browser.

And yes all history and cookies and temp files are deleted when that happens.

Privacy.


Well, you can't have it both ways. You either sign in every time or allow eBay to leave cookies. One or the other.

 

You've chosen not to allow eBay to leave cookies, so you're going to have to sign in every time. 

 

How do you expect eBay to recognize that it's you?

Message 8 of 19
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Re: Another Obstacle To Signing In


@pburn wrote:

How do you expect eBay to recognize that it's you?


Username and password just like Google, Amazon, Schwab, Apple, Chase, Etrade, Ally, and a thousand other sites.

 

If they really need or see something suspicious, quick two factor authentication that doesn't involve wonky puzzle

Message 9 of 19
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Re: Another Obstacle To Signing In

We've been complaining about this since March (link).

 

tyler@ebay was escalating feedback to request that eBay add a checkbox saying "do not show me this message again" and/or adding an option to turn off that message for good, but be able to revisit it within site preferences if we want to enable it later. Maybe it's time to re-submit the feedback?

I gotta have more cowbell.
Message 10 of 19
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Re: Another Obstacle To Signing In


@pburn wrote:

@portkoop-0 wrote:

That is what I have to go through every time I want to log into ebay.

I do this several times a day because when I am done I close my browser.

And yes all history and cookies and temp files are deleted when that happens.

Privacy.


Well, you can't have it both ways. You either sign in every time or allow eBay to leave cookies. One or the other.

 

You've chosen not to allow eBay to leave cookies, so you're going to have to sign in every time. 

 

How do you expect eBay to recognize that it's you?


I'm not disagreeing entirely, but they can remove two or three steps:

Put the username and password on one screen instead of two.

Stop trying to "sell" me a feature I don't want, another whole screen.

Last but not least, I have ebay.com set to my homepage in my browser.

There is a reason for that, if I set the homepage to be the "selling" page it becomes near impossible to get in.

That didn't use to be that way either, before the "change" I would username and password and wonky puzzle and then I'd be at the selling manager page.

 

Message 11 of 19
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Re: Another Obstacle To Signing In


@collectfest wrote:

@pburn wrote:

@onlinecentral 

@collectfest

 

I never have to log into eBay--unless I've done a network reset or deleted all my cookies for some reason.

 

I'm using a Windows 10 OS with a Chrome browser on the desktop version. What are you using?

 

Are you accessing eBay with InPrivate browsing selected, maybe? Or are you deleting cookies upon exiting your browser? Anything like that?


You are correct. I do have my computer set to delete cookies every time I close my browser. I don't use Private mode. I know it is a bit odd but I travel a lot so its just something I do that  most likely isn't necessary. Your right, wouldn't have to sign in so much if I changed my settings.


It's not odd. Those of us that travel, work out of a number of offices and value our own security do this often.

 

The reality here is that ebay never logs you out, which some of these folks think is a feature. So it doesn't act like a financial institution that asks for your social security number, it's more like gmail. But even gmail gives you more control over your account.

 

I don't want any company who has my social and access to a bank account operating with such poor security practices. They either need to shore up their security and record keeping or smart people are going to avoid.

Message 12 of 19
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Re: Another Obstacle To Signing In

@portkoop-0 

 

I'm not disagreeing entirely, but they can remove two or three steps:

Put the username and password on one screen instead of two.

 

Having username and password submitted on different pages allows the site to support Single Sign On protocols like Google while also supporting standard username/password, and to perform conditional checks to see if features like 2FA are active (and to offer a Captcha if not). It makes credential stuffing more complicated, and also makes it harder to create a realistic looking phishing sign-in page, since an additional redirect is required.

 

Streamlining works both ways. Making things a little simpler for users makes things much simpler for hackers and their automated tools.

Message 13 of 19
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Re: Another Obstacle To Signing In

They want this information just in time for a new spy bill that will force all websites to give your information over to them. 

Message 14 of 19
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Re: Another Obstacle To Signing In

these new sign in techniques don't work for all sellers. My husband does the packing and shipping so wouldn't be able to open Ebay on his computer. My fear is that Ebay will force one of these sign in types on its sellers

Message 15 of 19
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