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Also not getting emails for saved searches

Like some others,  I'm also not getting emails as of 9/28/23. The only recent change I made was to turn off email alerts for a single item in my saved searches list.

 

Reference ID: ALERT14872

Customer ID: guidebot

 

 

Message 1 of 20
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19 REPLIES 19

Also not getting emails for saved searches

Here's what I used to fix this same problem. Don't hold your breath for eBay to fix it.
Go to My eBay dropdown on the top right of any page and select Saved Searches. Then for EACH active search, click on More Options on the right side of the page, and select Stop Email Alerts. Then wait for a few hours (I waited 8 hours, and I also signed out and back in to eBay during this time) and go back to the same place again and select Get Email Alerts for every search you want activated. This should fix the problem on the next round of emails (mine come in at 4:30 am).

This will also give you a chance to clean up some old searches you no longer want. Happy searching and buying!

Message 16 of 20
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Also not getting emails for saved searches

same here-Ebay please fix you are making your money off us

Message 17 of 20
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Also not getting emails for saved searches

I started getting mine again this morning. ðŸ™‚

Message 18 of 20
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Also not getting emails for saved searches

Around 10/04/23 or so, I started getting the emails again. I didn't change anything, it just started working again. Now I'm afraid to change anything in case it happens again.

Message 19 of 20
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Also not getting emails for saved searches

Mine is now working again as well.

 

-Fred-

Message 20 of 20
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