All listings with quotation marks " " wording inbetween quotaion marks are appearing distorted

[threerb]

382463810779 - look under select size in drop down menu this shoud read 4" x 6" but this i what shows up 4" x 6"  -- all listings on ebay are doing this with quotation marks.

[wastingtime101]

Thanks for providing an example @threerb .

I clicked the ? icon on the bottom right of the listing page and reported it from the buyer-side as a tech issue. I hope anybody reading this post will do the same.

I suggest you also file a report - use the ? and report it from the seller-side as a tech issue.

It takes less than a minute, and eBay does track those reports. The more people reporting, the higher the item goes up in priority on eBay's fix list.

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Is it possible for you to file a ticket on your end, as well kyle@ebay ?

Variation attributes are showing HTML code for quotes and apostrophes.

Variation for size: 4" x 6"
System is displaying on the listing as: 4" x 6"

Exclusive to web, not app.
Once added to cart it displays the characters, not the code.

https://www.ebay.com/itm/382463810779

There's another discussion about this here:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Listing-attribute-options-are-showing-htm...

[wastingtime101]

Hey @mcdougle4248 . You're always up for getting variation issues fixed. Maybe you can take a minute to file a ? report on this one. More people reporting always helps. 😁

[mcdougle4248]

@wastingtime101 

I filed a report using the ? yesterday. The issue is affecting my options with an & and 's .  

 

ETA: I will file a ? report through the OP's listing right now.

[wastingtime101]

Thanks @mcdougle4248 for the added info.

So far we know it's happening with: apostrophes, quotation marks, ampersands

I've confirmed it's not happening with: plus signs, parenthesis, hyphens, slashes

[gottasellemall69]

Add # to "not happening" too apparently, as mine are fine:

[mcdougle4248]

@gottasellemall69 

Same here, my options with # display fine.

[kyle@ebay]

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@wastingtime101 wrote:

Thanks for providing an example @threerb .

I clicked the ? icon on the bottom right of the listing page and reported it from the buyer-side as a tech issue. I hope anybody reading this post will do the same.

I suggest you also file a report - use the ? and report it from the seller-side as a tech issue.

It takes less than a minute, and eBay does track those reports. The more people reporting, the higher the item goes up in priority on eBay's fix list.

----------

Is it possible for you to file a ticket on your end, as well kyle@ebay ?

Variation attributes are showing HTML code for quotes and apostrophes.

Variation for size: 4" x 6"
System is displaying on the listing as: 4" x 6"

Exclusive to web, not app.
Once added to cart it displays the characters, not the code.

https://www.ebay.com/itm/382463810779

There's another discussion about this here:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Listing-attribute-options-are-showing-htm...

---

Hey @wastingtime101 thanks for the heads up!  I'll be glad to pass this along from our end as well.

[wastingtime101]

Thank you kyle@ebay - keep us posted if an official ALERT number is assigned so we can direct users to reference that ticket number when reporting the problem.

[mcdougle4248]

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@mcdougle4248 wrote:

@wastingtime101 

I filed a report using the ? yesterday. The issue is affecting my options with an & and 's .  

 

ETA: I will file a ? report through the OP's listing right now.

---

The issue is fixed on my account.

FYI @wastingtime101 

[wastingtime101]

Yep, confirming I'm seeing the fix, too @mcdougle4248 .

FYI  kyle@ebay - thanks again for reporting.