07-17-2025 07:11 AM
The SALE link on my store’s home page only shows one of my 30+ discounted products. Which is misleading customers to think I only have one item on sale. I’m not sure how the one item even got there or how to list all my other sale items on the link. I have just learned a sale event is different from just randomly discounting items (the way I do it) so maybe I need to start all my discounts over?
Thank you for your help.
07-17-2025 07:16 AM
I see 138 listings.
07-17-2025 07:50 AM
I have just learned a sale event is different from just randomly discounting items (the way I do it) so maybe I need to start all my discounts over?
I think this is the key. Right now you have one "Sale Event" with one item associated with it, plus a handful of items with individual discounts that are not part of that sale event.
You need to make all those discounted items part of the same sale event.
07-17-2025 08:37 AM
How do I learn how to do that? I don’t even know how that one item became a sale event. This learning curve is a killer.
07-17-2025 08:40 AM
Yeah! I just discovered the Discounts Manager- I’m getting there!
07-18-2025 01:30 PM
Now I am really at a loss. Yesterday afternoon after reading about sale events I followed the directions and cancelled every discount I had running so I could create a Sale Event so it would show up in my Sale link. I created a sale and added the event. Only about 25-30 items but they mentioned it might take 24 hours to show up in the link. Well it’s been 24 hours and there is nothing showing. I even printed off the steps to take for a sale event so I know I followed the steps. Who do I report this to?
07-18-2025 02:09 PM
How many are showing in your Discount Manager?
07-18-2025 02:22 PM
I went in and cancelled all the discounts I had created individually and created a new Sale Event with 32 items all in one category. I thought I’d start that way. I’m sure now it is something I didn’t do right so I’ll keep digging. Thank you.
07-18-2025 02:26 PM
When I click on "view listings" for you, I see 141 listings under this ID.
Should there be more?