I am seeing similar results in the US: limiting the search to a radius within a certain ZIP code does not seem to work correctly.
@eburtonlab wrote:
I am seeing similar results in the US: limiting the search to a radius within a certain ZIP code does not seem to work correctly.
@eburtonlab @amsatbox @dixers6z96 I just played around with the search a bit and had results less than 5 miles show up for my location. I then changed the zip code to 90210 as in the screen shot, and that showed me results like what @eburtonlab got. I noticed though, that it defaulted to Sort to Best Match, and not by distance. Once I updated that in the Sort dropdown, I was shown less than 5 miles from the 90210 zip code. Will you all double check that Distance is selected for the Sort and if you still get strange results like what you've described, include a screen shot of the entire screen so that Sort order can be seen? That will help if I need to file ticket with our tech team since I can't replicate those results on my end. Thanks!
I tried that. Mine is sorted by time newly listed. I even tried reappling the filter and changing the sort order. Again works for some zip codes and not others.
If I sort using Nearest First, local results are shown at the top, but results from further away are not filtered out as they should be. Previously it was possible to limit the search to items within a certain radius regardless of sort order.
I changed the search radius to 100 miles because I know that there are results within that area, and reran the search using Newly Listed:
Here is the search I am using for the above results:
And here is page 8 of a different search using Nearest First sort order to verify that results outside the radius are indeed shown:
Above results are from this search:
The search should be limited to the distance selected regardless of search order. Furthermore I am getting emails listing products outside my search area. I attach a picture of an email for Sandstone Paving, none of the results are within 50 miles of me.
@eburtonlab wrote:
If I sort using Nearest First, local results are shown at the top, but results from further away are not filtered out as they should be. Previously it was possible to limit the search to items within a certain radius regardless of sort order.
I changed the search radius to 100 miles because I know that there are results within that area, and reran the search using Newly Listed:
Here is the search I am using for the above results:
And here is page 8 of a different search using Nearest First sort order to verify that results outside the radius are indeed shown:
Above results are from this search:
Thanks @eburtonlab and @dixers6z96! I've filed a ticket with our tech team as you shouldn't have to use the Distance Sort option to get results within the mileage selected in the Item Location refinement. Hopefully this is something you will see fixed soon but in the meantime, you can use the Sort by Distance as a somewhat workaround to filter out the stuff that's further away; which is what you're probably doing already. 😉 Thanks for bringing this to our attention!
