Add To Watch List not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-26-2025 10:51 AM
As the title says, that is my issue and it seems to be affecting some of my other ebay friends as well. Most of us use computers not the App and the issue has been happening for at least a few weeks now.
As for me I use Win 10, and FireFox all updated after checking them for update issues. I have tried just logging in with Windows to try and save items and it isn't working.
If any of you has experienced the same issue reply to this topic. if someone has suggestions on a fix, I'd like to know about it.
Re: Add To Watch List not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-26-2025 11:09 AM - edited ‎01-26-2025 11:25 AM
I have noticed some issues adding an item to my Watch List directly from the search results by clicking on the heart icon over the item image. The heart icon briefly appears to fill in, but then quickly appears as an outline once more. Going to the listing does not provide any indication that the item was successfully added to the list.
Refreshing the search results page and trying again seems to work for me in most cases.
I am using Firefox Developer version 135.0b5 and Firefox 134.0.1 on a Windows 10 machine.
Edited to add: I just noticed that my Watch List had recently grown to over 600 listings, so I have pared it down a bit to under that number. I will keep an eye on it to see if that seems to make any difference when watching new listings.
Re: Add To Watch List not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-26-2025 12:27 PM - edited ‎01-26-2025 12:27 PM
I just added an item to my watchlist just now. I clicked the button below Buy It Now with no problems, it's there.
I'm running Win 11 and using Chrome.
Re: Add To Watch List not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-26-2025 01:54 PM
Hi devon@ebay . Users are reporting problems adding to watch list. See posts in this thread for description of problem, along with posts linked below.
FYI - the ability to report a tech issue is still down as noted here.
@soh.maryl : https://community.ebay.com/t5/Report-eBay-Technical-Issues/Watch-List-Issues/m-p/34904101#M137667
@ki_259407 : https://community.ebay.com/t5/Ask-a-Mentor/save-process/m-p/34901972
@mikelman : https://community.ebay.com/t5/Ask-a-Mentor/Ebay-page-not-loading-completely/m-p/34901460
@rnty : https://community.ebay.com/t5/Report-eBay-Technical-Issues/Unable-to-watch-add-items-to-the-watch-li...
Re: Add To Watch List not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-27-2025 08:17 AM
@wastingtime101 wrote:
Hi devon@ebay . Users are reporting problems adding to watch list. See posts in this thread for description of problem, along with posts linked below.
FYI - the ability to report a tech issue is still down as noted here.
@soh.maryl : https://community.ebay.com/t5/Report-eBay-Technical-Issues/Watch-List-Issues/m-p/34904101#M137667
@ki_259407 : https://community.ebay.com/t5/Ask-a-Mentor/save-process/m-p/34901972
@mikelman : https://community.ebay.com/t5/Ask-a-Mentor/Ebay-page-not-loading-completely/m-p/34901460
@rnty : https://community.ebay.com/t5/Report-eBay-Technical-Issues/Unable-to-watch-add-items-to-the-watch-li...
Hey @wastingtime101! I will have the Tech Board updated with this issue added. There is a sitewide ticket open under ALERT15710 to have the issue resolved.
