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Active listings not matching Store Listings

Good morning!

 

Please add me to ALERT15129 - my store active listing count from the Seller hub is 587 however when I look at my store listings the total shows as 572.   Screenshots attached - Thank you in advance for your help.

Screenshot 2024-09-24 054550.pngScreenshot 2024-09-24 054634.png

 

 

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Active listings not matching Store Listings

@blue_basket_lady 

 

For what it's worth, all 587 of your listings are being shown on the eBay search page. It's just the total shown on that page that is wrong (it can't count).

 

At 240 per page, it shows (240 * 2) + 107 = 587 listings. And I did check, pages 1 and 2 have the full complement of 240 listings each.

 

lacemaker3_0-1727189246825.png

 

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Active listings not matching Store Listings

This has been an issue they cannot seem to fix for around a year now for me.

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Active listings not matching Store Listings

I had it happen before and was told to add it to the alert with screenshots - so....trying that again...we'll see!

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Active listings not matching Store Listings

@blue_basket_lady 

 

For what it's worth, all 587 of your listings are being shown on the eBay search page. It's just the total shown on that page that is wrong (it can't count).

 

At 240 per page, it shows (240 * 2) + 107 = 587 listings. And I did check, pages 1 and 2 have the full complement of 240 listings each.

 

lacemaker3_0-1727189246825.png

 

Message 4 of 5
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Active listings not matching Store Listings

Wow - thank you so much for taking the time to look at this. I really appreciate your feedback and help!

 

I hope you have a wonderful day!!!

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