This is insane please just read
around 3 weeks ago my payments got put on hold to make sure all my products get delivered, I call they say it’ll take 5 days max, on the 5th day I contact back and the employee says “I promise just trust me, you will get your funds today” I have proof of this.
day goes by and nothing, then my account gets put under performance review. I’m like what the heck, for context I’m a physical store so when I can get the funding it hurts me.
6 days go by, and I call, they said it’ll be removed tomorrow.
the next day my account is suspended until I upload tracking numbers for my package? I bought every label through eBay and every package already has a tracking number, I’ve never had a dispute or even a negative feedback.
it says to reply to the email with the trackings which I do, and guess what, after I send the email it says “Thanks for getting in touch. Unfortunately, this address doesn’t accept incoming email so you won’t receive a response. You can get help with your issue at www.ebay.com/help/home. You’ll find details on how to contact us there too.”
I have been trying every single day for the past 3 weeks to reply to the email. I’ve called atleast 7 times and they keep saying, oh everything fine I’ll escelate it, I’ve told them someone has tried that before and one person just hung up on me.
I have $10k sitting in eBay and I can’t do anything about it, no one will talk to me or even give me a reason. I’ve been on eBay for 2 years and I have no idea what I have to do at this point.
sorry if this is a mess I’m just writing this in one take.
any help is appreciated
