The eBay Community

Heads up: changes to Seller Initiated Offers (SIO)

Recent & upcoming changes to SIO, the good and the bad. First-[Bug or intended?] eBay is forcing the default to "on" for automated offers and counter offers. As things stand today, sellers have to manually toggle off those settings every single time ...

tp approve my item loaction

hello! i am from pakistan i sell products on ebay but i face a problem that when i listing my item then i put my item location so it shows the problem because my item location based on united states but my location based on pakistan so that is a issu...

Refurbished, renewed, open box, mint condition

Hi, I'm confused what these descriptions mean and the differences between them. I'm looking to buy an iPad and am concerned about the battery health. I'm shopping for an older model and finding one with a healthy battery is that much more difficult. ...

Need help appealing my seller status

I have had an eBay store for over 20 years. It is a sideline hustle for me.I never understood why they were trying to be my parents/boss, telling me that my sellers performance was this or that, my sales were down or up and kept giving me sellers sta...

Accept an offer

I'm still learning, I received an Email from someone offering me a lower price for a listed item. I Emailed them back a counter offer. If they agree to my counter how do I change the price of my item so they get the item for the price we agreed on an...

Can't buy from UK sellers anymore

I used to be able to buy from UK sellers and didn't have that problem until yesterday, all of the sudden the US is now dropped from the global shipping program on most listings, is anybody else having problems with that? And it's only effecting UK li...

Register new sandbox user broken

I cannot register a new sandbox user. I click "register", fill out all of the fields but it gives me the error "An unknown issue has occurred. Contact the website administrator". What sort of error message is this... sort it out.

AI-generated item descriptions

Hello all, As a buyer and a seller, I am compelled to re-visit a topic that is make-or-break for me: Listings with nothing but an idiotic, vapid, mindless AI-generated description. These do nothing to describe the item being sold, and are absolutely ...

Best way to move forward

Hi there Any advice would be so greatly appreciated. It's our first time with this sort of issue. We took a video of a Disney music box we sold on here, packaged it very well and sold it with insurance on the freight cost using USPS. So now the buyer...