10-20-2023 05:17 AM
I've had confused customers and now I see why... results show $0 Shipping.
It should show their shipping cost, and maybe also show "Local Pickup", but not "$0 Shipping". This may be a bug or bad design:
https://www.ebay.com/sme/profitweb/Save-up-to-25/so.html?_soffType=SaleEvent&_soffid=11504417807
Customers add to cart, expecting Free Shipping:
Please correct. This is very misleading and wastes everyone's time.
10-20-2023 06:09 AM
Check the order of your shipping methods in Business Policies, and the items shipping policy. I believe local pick up needs to be the bottom method. Unless this is a new glitch I have noticed that ebay shows the top method to buyers until they dig further or go to check out.
10-20-2023 02:08 PM
Local shipping is at the bottom. I'm pretty sure it won't allow me to save the shipping policy with it anywhere but at the bottom.
Good shot though, @smart_home_buyer ! I wish that was the fix.