08-12-2025 07:49 AM
Hello,
I am an eBay seller, and I rely on the API for my inventory management. My process involves using the GetMyeBaySelling call from the Trading API to retrieve my current ActiveList. I then check this list against our internal system and end any listings that are out of stock.
Recently, I encountered a problem where an item that should have been out of stock was sold.
Upon investigation, I discovered that the GetMyeBaySelling API was not returning all of my active listings, causing some items to be missing from the API response. I realized this because the list from the API was different from the ActiveList I downloaded as a CSV file from Seller Hub—the CSV file was complete and included all items. I also checked my pagination logic, but it was working correctly.
As a temporary solution, I have manually ended all the items that appeared in the CSV file but were missing from the API results.
My question is: Is this a known issue with the GetMyeBaySelling API that may still be occurring? I am concerned about this happening again.
Any information or advice you could provide on this matter would be greatly appreciated.
Thank you for your help.