Getting wrong request at several Stores calls

[mymoto-24]

Hi there,

we're using the restfulAPI and the Store Calls in "Selling Apps->Listing Management->Stores API".

By using the "getStore" or "getStoreCategories" till last week we've got the response with the expected datas.

But now in may 2025 we only get back that we shouldn't have a shop subscription yet. But this is wrong, we have the professional shop with more than hundret thousands of articles:

Call: 

Array
(
    [10002] => https://api.ebay.com/sell/stores/v1/store
    ...
    [10036] => GET
    [10023] => Array
        (
            [0] => Accept: application/json
            [1] => Authorization: Bearer v^1.1#i^1#f^0#p^3#r^0#I^3#t^H4sIAAAAAAAA...and so on...
        )

)

The response:

Array
(
    [errors] => Array
        (
            [0] => Array
                (
                    [errorId] => 225002
                    [domain] => API_STORES
                    [category] => REQUEST
                    [message] => The user must have an active store subscription.
                )

        )

)

[znts-wholesale-global · Accepted solution]

I am also getting same response recently, looks like a bug in stores API.

[mymoto-24]

Oh my god, thanks for the fast response.

Well, on one side this makes me happy there is no problem in our calls, on the other side we hope eBay will recognise this bug in his calls soon.

So I think we cannot di more than waiting ... or does exist a link to draw ebay's attention to the error?

[znts-wholesale-global]

You can open a support ticket but I am not actively using that endpoint so did not bother.