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Cannot get inventory items through getInventoryItems endpoint

Hi,

Reading recent posts on the forum, I see that I am not the only one experiencing issues retrieving inventory items using getInventoryItems When I add an item (receiving status code 204), it is available when using getInventoryItem with the provided SKU and through bulkGetInventoryItem, but getInventoryItems does not seem to recognize the added items.

Is this a known issue, and is a fix coming soon?

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6 REPLIES 6

Re: Cannot get inventory items through getInventoryItems endpoint

I'm seeing this also. Nothing new that I add is showing up in getInventoryItems.

Message 2 of 7
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Re: Cannot get inventory items through getInventoryItems endpoint


@wikmarg_0 New Jersey dmvwrote:

Hi,

Reading recent posts on the forum, I see that I am not the only one experiencing issues retrieving inventory items using getInventoryItems When I add an item (receiving status code 204), it is available when using getInventoryItem with the provided SKU and through bulkGetInventoryItem, but getInventoryItems does not seem to recognize the added items.

Is this a known issue, and is a fix coming soon?


Some users have reported issues with the Shopify Admin API's getInventoryItems endpoint where newly created items don't immediately appear. Check the official documentation, contact Shopify Support, and consider implementing caching mechanisms to mitigate the issue.

Message 3 of 7
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Re: Cannot get inventory items through getInventoryItems endpoint

Cool, but i meant eBay, not Shopify.

Message 4 of 7
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Re: Cannot get inventory items through getInventoryItems endpoint

I'm experiencing the same issue with the getInventoryItems resource. I have SKUs that I can retrieve using /inventory_item/{sku}, but they never appear in getInventoryItems. This is not a pagination issue, and I can't find any reference in the documentation explaining why some SKUs might not be included in getInventoryItems.

Could there be any reason for this behavior?

 
 
Message 5 of 7
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Re: Cannot get inventory items through getInventoryItems endpoint

My app has been working fine for well over a year but suddenly new items that I add sometimes just don't show up in getInventoryItems. Others show up but are missing most of their fields. When I get the item directly, it comes back complete. I'm baffled.

Message 6 of 7
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Re: Cannot get inventory items through getInventoryItems endpoint

This bug is back i'm afraid to say. Been pulling my hair out for the last hour but all of the exact issues have been popping up on my end. Deleted items staying around, malformed items even though the single inventory look up item is fine.

I don't understand why a billion dollar company can have such terrible quality control for their products

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