refund

[connie426]

I placed an order with seller RCPART 45412 never received item # 121111636665. Would like a refund.

[excellence_09]

You should try ebay's "Money Back Guarantee". I think it works.

[bearswatching]

What happened when you opened a case using the eBay MBG? Did you not heed the timelines? Those are pretty ironclad. You can’t just ignore them and hope for the best.

[mam98031]

You need to open an INR [Item Not Received] claim.

Go and take a look at your purchase history.  You can find it on the top right of any Ebay page.  Hover over the words My Ebay.  A menu will appear, click on Purchase history.  Find this transaction.  Look what the estimated time of arrival window is on your purchase.  When it is one day past the last date, then file an INR claim. 

That will protect you and your money.  Follow the instructions that will appear on your screen.  All the information will be there.

Go and take a look at your purchase history.  You can find it on the top right of any Ebay page.  Hover over the words My Ebay.  A menu will appear, click on Purchase history.  Find the transaction.  Look to the right there is likely to be a large blue box you can click on that says Return This Item.

OR

eBay Help page

https://www.ebay.com/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042

1. Go to Purchase history.
2. Select More actions beside your item and then I didn't receive it.
3. Tick the box beside I want a refund or I want the item.
4. You have the option of adding a message to the seller.
5. Select Send request.