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invalid first name

i'm linked my payneer account with ebay 

my ebay account have erro. invalid first name.

but my ebay and payneer accounts are have same name. 

can you help me sir.

 

Message 1 of 9
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8 REPLIES 8

Re: invalid first name

The name on your business license, your Payoneer account and your eBay account has to exactly match the name and address on your National ID.  

Message 2 of 9
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Re: invalid first name

You need to contact Ebay.  This is not Ebay customer service.  These are the community threads where member chat with each other.

 

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 3 of 9
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Re: invalid first name

WHEN I TRY TO LINK MY PAYONEER TO EBAY THRE WAS AND ERROR SAY 'INVALID FIRST NAME 'BUST PAYONEER AND EBAY NAMES ARE EXACTLY SAME.

Message 4 of 9
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Re: invalid first name

Those things are exactly the same but the problem not fixed.

Message 5 of 9
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Re: invalid first name

Let's backtrack a bit.

Is your eBay account a personal or business account? You can sell on either one.

However, the Payoneer account linked to your eBay account has to be the same type of account.  You need an Individual Payoneer account linked to a personal eBay account, and a Company Payoneer account to a business eBay account. 

eBay then verifies you have a business license in your name. The name on your business license, your Payoneer account, and your eBay account has to exactly match your government issued National ID or driver's license. 

Message 6 of 9
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Re: invalid first name

Did you get a solution for this?

 

Message 7 of 9
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Re: invalid first name

You should start your own topic instead of digging up one from  2022.

Due to the age this one will soon be closed.

Message 8 of 9
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Re: invalid first name

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding.

Message 9 of 9
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