how do i contact ebay

[editogbenn_0]

i bought phone on  on eBay the charger did not fit the phone , there was no way i can use the phone without a charger. i returned with phone  i have my tracking number and my delivery confirmation. they closed my case without refunding my money .please i need my refund.  i need to talk to the manager  , i have my evidence of delivery i have been sending email  to no avail 

[downunder-61]

Did you upload the tracking information in to the case ? or did you let it time out ?

If it timed out you will need to file an INAD claim via Paypal (if that is how you paid) and upload the tracking number when prompted.

Read up on procedures:

https://www.ebay.com/help/buying/returns-refunds/returns-missing-items-refunds-buyers?id=4008&st=12&...