09-23-2025 03:56 PM - edited 09-23-2025 03:58 PM
This is utter **bleep**!
What's even more a kick in the face is per their own guidelines, you deduct only 5-10% if the factory seal has been broken.
But you actually end up owing MORE money if you deduct anything less than the final value fee.
So if you deduct 5-10%, you would be out of pocket MORE than simply fully refunding the buyer.
How on EARTH does this make any sense??
09-23-2025 04:02 PM
Here is proof of what I mean.
You owe MORE when deducting 10%!
What kind of ignoramus thought this up?
09-23-2025 04:06 PM
I’m not a big fan of complaints, but this is a pretty reasonable one that you have.
09-23-2025 07:51 PM
just do a full refund, re-sell it and deduct the losses on your taxes
it all comes out in the wash......
It clearly states right there, no fee credits if you give a partial refund.
gotta keep those buyers happy
09-23-2025 08:14 PM
I would deduct 50%, then follow @babyers88 's advice.
09-23-2025 08:16 PM
🙂 lol, then block them