Why is my payout date being moved?

[jakpowi0]

I provided shipping details and the package was confirmed to have delivered yesterday morning. On my payments page, it said my payout date would be October 28th. I just now checked and for whatever reason the date has been moved to the 29th. I'm already going to have to wait up to 3 days for the money to even process in my account, so I'm not particularly happy that the date is just getting change without me being given any information whatsoever even when it says the funds are "available".

[mam98031]

I honestly don't know why that happened, but it did happen to a some other sellers too.  Fortunately it was sent the next day, so that was a good thing.  I'm sorry you had to deal with this as I know when you are expecting funds and they don't arrive it can be a serious problem.

[lorilee32]

That is happening to me regularly.  Ebay has a date for processing but it gets moved up.  Also, check your deductions as Ebay charged me 12.00 for a label that I didn't print.

[magic*moonbeams]

I don't know if it has anything to do with what you guys have experienced, but the other day I printed a label and it was to take it out of my "processing" funds like it always does, as long as the amount of money "processing" is more than the cost of the label, you could print the label....and I had more than enough in the processing portion to cover the label.

Well, instead something happened, they tried to charge my bank account they use for managed payments. I only use that account for this and don't keep a balance in there really, it's a free account at my bank with no minimum balance, and let's face it, I don't trust eBay having access to an account of mine to make "mistakes" dipping into or whatever.

So... the label cost was $4.15, since I had only left $3.89 in my bank account so when they did that, my bank declined it and charged me an overdraft fee.  When I called eBay and was trying to explain, that wait a second, it NEVER takes it straight from my bank account, if there isn't enough in the processing or available funds, then it would make you pay with PayPal... and in those cases, the label money was processed through PayPal, NOT eBay, and wouldn't even show up on the financial summary here because I wasn't paying for it with any money that eBay was holding.

The guy on the phone was saying something about maybe I should change from daily to weekly payouts to make sure that the money builds and there will be sufficient funds to print the label. I had no idea what on earth he was talking about, because everything always ran smoothly the way I described above.  If the buyer just bought something a minute ago, I should be able to print the label right now if I wanted and eBay would take it from that.

Anyway... with what you guys said about being charged for a label and the changing of the processing day...

Something is going on.  I don't know if they are going to be making some kind of change with how they handle us printing the labels and where that money will be paid from. Because now when I go to print, even though I have over $60 sitting in the processing section right now, when I was going to print my labels for those items last night, at the bottom of that page where you check if you want to pay with pending payouts or pay with PayPal, it NOW says under the option to pay with pending payouts that "if there not sufficient funds I am authorizing eBay to charge my account ending with XXXX" the last 4 digits...

So with what happened the other day, I'm not print a darn thing until the money it either available or paid out to me and in my bank account already and then I'll just use PayPal to pay for it and not even go through eBay to process the payment for the shipping label.

Last note... Luckily my bank is awesome and when I went to discuss this overdraft fee, they gave me a waiver on it because it was a first time overdraft.  🙂   I wish eBay was as simple to work with at my bank.

From now on I will be keeping a small balance in that account just in case some other stupid garbage happens so I won't get overdrafted again, and going forward, I am going to be printing my labels with the PayPal option so eBay has nothing to do with label money.

[mam98031]

@magic*moonbeams 

Changing to a Weekly payout was a good solution to your problem.  Weekly payouts happen ever Tuesday Morning.  I get my email notification before noon on Wednesday that my money has arrived into my bank account.  

The recommendation to do that was a GOOD one.  It also makes bookkeeping easier since there are far less deposits than having Daily deposits.

You can also put a back up funding source on your MP account.  I use my Visa for that.  So instead of looking to my bank account to cover a negative balance in my MP, it would go to my credit card.

The label has changed a bit in that area.  Look at it more closely.  At the end of the sentence about having  your labels paid through your MP account it says "change how you are charged" in blue words.  Click on that and follow the instructions.  You can designate it to be pulled from your back up funding source if you want or your checking account.  Seller choice.  Of course you have to have a back up funding source already designated.

Don't over react because you weren't aware of your options and damage yourself by slowing down shipments.  Unless you change your handling times on all your listings BEFORE a buyer purchases, you will get late shipment defects which will harm the health of your selling account and eventually put you into penalty fees.  You are still required to ship within your stated handling time on all your listings.

But you really don't need to risk that. 

[magic*moonbeams]

Who is over-reacting?  I'm just saying what happened when I printed a label, an occurrence that I'd never had a problem with before and should not have been this time either because I was printing a label for an item that eBay was still processing the funds for, so they had the money right there to cover it and for the past YEAR that's how it always worked.

I am fully aware of my options and never said I was going to slow down my shipments, I said if anything, I will be using PayPal to pay for my labels to take the handling of the payment for the labels completely out of eBay's hands.

[mam98031]

@magic*moonbeams 

That was an over statement on my part.  I apologize, I was out of line with that to be sure.  😍

If you decide to go with PayPal, make sure you have your PP preferences to how you want it to cover your shipping fees.  You can have it come from money in your PP account [so you will have to make sure you keep funds in it], or your checking account or you can specify a Credit Card you want it charged to.

Keep in mind that if you don't mind, you can have your MP account set to charge your Credit Card when funds aren't available in your MP account.

But I have to say, I'm with you, I don't even know how this happened to you.  Unless you already had a negative balance in MP and the payments you had yet to process were partly or completely able to cover your negative balance.

[thefisherqueen]

When you use your eBay funds (of any kind) to purchase labels, they move your entire balance back into 'Processing' for another day or two, delaying what's available and therefore delaying payouts. 

Interestingly, this new process for payments started at the same time eBay appeared to invest a large chunk into Bitcoin.  And I have noted that each time I had delays occur, the price of Bitcoin was on an upswing.  When Bitcoin was falling, my payments were sent faster.  I think it's possible that 'processing' involves them taking the money from our customers, moving it into crypto to make a quick profit, before releasing it to us.    

[mam98031]

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@thefisherqueen wrote:

When you use your eBay funds (of any kind) to purchase labels, they move your entire balance back into 'Processing' for another day or two, delaying what's available and therefore delaying payouts. 

Interestingly, this new process for payments started at the same time eBay appeared to invest a large chunk into Bitcoin.  And I have noted that each time I had delays occur, the price of Bitcoin was on an upswing.  When Bitcoin was falling, my payments were sent faster.  I think it's possible that 'processing' involves them taking the money from our customers, moving it into crypto to make a quick profit, before releasing it to us.    

---

@thefisherqueen 

NO, they don't do that.  If that is happening on your account, you need to report it to the Payment Team as it is NOT normal.  

I don't think so.  Managed Payments Program is FOUR years old.  I don't know what you are seeing, but one has nothing to do with the other.  And since MP is 4 years old, this would have come up many times before if it were to be an issue.

You need to contact the Payments team.

For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...

[thefisherqueen]

Perhaps you haven't experienced this, but that doesn't mean the rest of us haven't.   🙂

I have been tracking my Order Confirmations against the Payout Process for 5 months now.  Each day, I record w/ date & time stamps, and take screen shots of where, precisely, the funds from each and every item are in the payouts process.  There have been multiple instances where, when I have funds both "Available" and "Processing", but no Payouts scheduled, after I purchase the labels using my eBay funds as the source, the Available funds move back into Processing, and then back into Available a day later.  So, yes, this does happen and it delays the Payouts by 1-2 days.

Also it should be noted that eBay sends Payouts to Sellers' bank accounts in batches of 1,000 transactions, throughout the day.  Additionally, there is a 'cut off' time of 2pm (their time) for any Payouts being ACTUALLY sent out to our banks that day.  Any payouts that are sent after that 2pm cut off are actually held by eBay and released the next day... even though they've recorded them for the current day.  This allows eBay to use 'repurchase agreement' investing overnight, to make money off of your payout money.  

I have tracked my Payouts for these 5 months and have noted that any Payouts under $100 are processed prior to the 2pm cut off time, and any Payout over $100 is part of a delayed 'post 2pm cut off' batch.  So, eBay appears to be selectively sending payouts based on their ability to use them in their repurpose agreement investments.  Perhaps that's an entirely weird coincidence, but it's the case for 100% of my payouts over the past 5 months.  (Note: eBay customer service reps are required to share the exact date/time your payout was sent to your bank, if you ask them for it.)

As for weekends, the delays are most likely eBays, not the banks.  I've spoken to three banks and they've all told me they credit eBay payouts by next business day because of the type of transaction it is.  If your bank is taking 3-5 days to process an eBay payout, considering changing your bank.  Capital One, Wells Fargo, and Chase, all process same or next day.  I tracked this as well, and eBay stops 'transmitting' as of Friday at 2pm their time.  They may tell you they've sent your payout on a Friday afternoon or a weekend day, but they have not.  They have 'sent it' inside their own systems, which re-route to the repurchase agreement investment account they hold, to make money... but they have not actually sent it to your bank at that point.  

Keep in mind your bank may be using the same type of investment vehicle when they receive your money, which could be causing your delays.

There is a valid criticism of eBay's managed payouts.  The process they use is in their own best interest, not their Sellers.  I joined eBay 22 years ago and it was great.  Sellers were their valued customers and they worked hard to earn their cut from our businesses.  Now, they treat us like their suppliers, who have to work harder and harder to earn 'our cut' from our merchandise.

[thefisherqueen]

Also wanted to share this I learned from an eBay customer service rep:

They are planning on launching an eBay card for Sellers to use to access your Available funds without the need for a payout.   Sounds nice, but consider that is yet another form of controlling your money and forcing you into their systems.   No doubt they will still offer payouts, but still with the 1-3 day (or longer) delays.

eBay is well aware of the mass frustration these Managed Payments have caused their Sellers.  I believe it is intentional, meant to frustrate you to the point that, when they introduce their own banking products, we will jump at the chance to use them just for the relief.  

eBay has a history of building up frustration for Sellers and then solving it with a new service that makes them more money and gives them more control.  

And then they will offer you business loans (you've already seen these starting) against your monthly sales records and you will become caught up in a predatory lending scheme just like the housing crisis of 2009... you will be a hamster on a wheel, and they continue to take bigger cuts of your sales, force you to use their debit card if you want good loan rates, etc.  You will slowly go broke as they take more and more.  Yes, I'm cynical, but this is the track they are on, and it's dangerous for individual Sellers' well-being.

I don't like what eBay has become.  They are predatory, scammy, pushy, and opportunistic.  They manage operations with unabashed greed.  They are not a good corporate citizen, and they don't look out for their community.  They take care of their stockholders and that's it.  Anything they do for us is solely for the good of their own bottom line.

I've moved to other platforms over the past few months, and it's been so much better.  Also on average, I sell for 30-40% higher prices on other platforms (I use Poshmark, Grailed, Garmentory as I sell clothing.  Last month I had an item listed on eBay for $375 and after a month and 17 watchers, it still hadn't sold.  I listed it on Grailed and it sold for $580 two days later.  I had my funds via PayPal within a few minutes.

I realize this may not work for all sellers' items, but it's opened my own eyes.  eBay is not a community anymore.  It is a decentralized warehouse, and we are nothing but suppliers. 

I personally refuse to allow them to bully me into making them my bank as well.

[mam98031]

@thefisherqueen 

What I have or haven't personally experienced has nothing to do with anything.  There are many things in life that I have not experience, that certainly doesn't mean others haven't experienced it.  So I don't know what you are referring to.

Again, if you want this problem to go away you need to report it to Ebay technical staff as it is not normal.  There is a Technical Board here on the community and you could report it there if you want.

Here is a link.

https://community.ebay.com/t5/Share-eBay-Technical-Issues/bd-p/technicalissues-db

No one here can resolve your issue.  If you desire to get it fixed, then report the problem to Ebay.  If you are willing to live with it, then don't.  It is completely your choice to make.  Do what is best for you.

[mam98031]

Where are you getting your information from?  @thefisherqueen 

[vassillius1]

Did you happen to note when the deposit hit if it was sent after the 2pm cutoff on a business day in the middle of the week? I'm with Capital One so they're generally pretty fast but I'm just curious, thank you

[krazzykats]

Old message thread.