Where is my sale’s money?!?$?!

[discountstore57]

EBAY indicates that the buyer paid.  We sent the items.  We have not been paid by EBAY.  The money has not been sent to the bank.  If you can’t pay us in a timely manner, why should we ship before you pay us.  You owe us slot of money.  Pay

Thank you,

Owner

[retailtechoutlet]

🤔

[my-cottage-books-and-antiques]

Please note this is a seller to seller board. It is not ebay Customer Service.

That said, you appear to be in Managed Payments. How long have you been in MP? Has eBay been making payments into your bank regularly until now? Or did you just get started with Managed Payments?

Do you have any returns or other issues pending?

What does your Payments Summary page tell you about the status of your payments?

[luckythewinner]

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@discountstore57 wrote:

EBAY indicates that the buyer paid.  We sent the items.  We have not been paid by EBAY.  The money has not been sent to the bank.  If you can’t pay us in a timely manner, why should we ship before you pay us.  You owe us slot of money.

---

We are a user-to-user community. The help you receive here is coming from other sellers who cannot see your account or how it is set up. So you will need to do some homework to help us pinpoint the problem.

First, if you have not done so then you should read this page thoroughly to learn how Managed Payments work:

https://pages.ebay.com/seller-center/service-and-payments/managed-payments-on-ebay.html

Then, you will need to find out what the status of the payments are by looking on the Payments > Summary page in the seller hub:

https://www.ebay.com/sh/fin/summary

The amount marked "Processing" is not yet available to you (that takes about 2 days). The amount marked "On Hold" is being held by eBay for security reasons and not be paid until the hold is released. The amount marked "Available" is available to you and ready to be paid out to you.

But in order to be paid out, you need to have a verified checking account for the those funds to be paid out to you. If not, they will just sit there until you do that. And you will need to set up your payout schedule - you can choose to have your money paid out daily or weekly. All that is done on the Payout Settings page:

https://www.ebay.com/sh/fin/settings

After you have all this information, feel free to come back and ask more questions.

[katzrul15]

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@my-cottage-books-and-antiques wrote:

Please note this is a seller to seller board. It is not ebay Customer Service.

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Since off to a flying start Monday.....

..... if it were just that simple to post your ebay concern on a random board.  Like orders to a short-order cook.  "Table 9 needs paid - anyone got that?  Fraud (again) table 11 and table 6 still has 4 empty packages and 3 lost in the stratosphere.......let's go people, the daily "we hate ebay daily truck" will be rollin in here any minute....you know they just get crankier if wait times are high....

[jander2080]

Exactly.

[house*of*paws]

Hi @discountstore57 

I noticed that you’ve been posting for months ... pretending that you don’t know that you’re dealing only with other members.  What’s the point?  Drama?

[shag182]

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@discountstore57 wrote:

EBAY indicates that the buyer paid.  We sent the items.  We have not been paid by EBAY.  The money has not been sent to the bank.  If you can’t pay us in a timely manner, why should we ship before you pay us.  You owe us slot of money.  Pay

Thank you,

Owner

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Truth be told, MP is kinda like sending out the item(s) before you receive the payment in the mail. Will you take an IOU?? LOL!

Perhaps going back to the future to get paid faster???😎

[mobley120]

"blah blah blah"

That response is like a robo response, like a response from a DMV rep, like a response from an insurance rep. It's like a pre-written/form response, like cut and paste.

Seems to me the op is merely voicing frustration on a sounding board. And since it's a community board, it'd seem to me to be okay to voice one's frustration. But I don't know.

And by the way, I think there are others wondering why eBay insists on holding up their money, in fact it's a normal occurrence here, on the community board.

[steelernation2007]

Original poster isn't the only one wondering. I'm set up for daily payouts and that's not happening. Sold two things on Saturday and they are already in the mail, but my payments still say "processing". What takes so long to process? This is the year 2021 when everything digital is supposed to be progressing, not regressing. It's like Ebay has went backwards 20 years. I'm literally fronting items to sellers hoping that I'll be paid. For those who say it's no different from Paypal, they are wrong! My funds were always instantly available on Paypal. Ebay is ruining their own business model. Because the longer it takes me to get my funds, the less money I have to spend and put back  into Ebay!

[galetime]

Unfortunately, you will almost always be paying for shipping before you get your payment money.  You must ship within however many days time you choose, but it can take payments between 3 and 10 days to clear before being sent to your checking account. 

Assume you're in MP, so you need to read about or watch utube vids on how it works.

[steelernation2007]

I love this! It couldn't be more true. I was just thinking the same thing today. Ebay is going back in time!

[releasethekraken_1]

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@galetime wrote:

Unfortunately, you will almost always be paying for shipping before you get your payment money.  You must ship within however many days time you choose, but it can take payments between 3 and 10 days to clear before being sent to your checking account. 

Assume you're in MP, so you need to read about or watch utube vids on how it works.

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You can use the buyer’s payment to pay for shipping. Just select that option on the shipping page. And maybe look at some different YouTube vids.

[mr_lincoln]

@discountstore57   eBay states they will "initiate" a payment 2-4 days after the sale, they will state they sent it to your bank.  Your bank will take 1-3 days to deposit it in your bank account.

eBay does NOT make payments on weekends or Holidays, so that's about 110 days per year they will not pay you ...

You always have the option to extend your Handling timeout to where you are pretty sure the money from your sales will be in your bank account ...

[soh.maryl]

Maybe, but the OP's statement "If you can't pay us in a timely manner . . ." led me to believe he thought he was addressing eBay.