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Sales tax

eBay charged me sales tax on silver bullion in Colorado. Colorado law states that bullion is not taxable in Colorado. Weeks ago I got lucky and spoke with a CSR and was told I would get a refund. That didn’t happen. Now when I call I get a person in India that I can’t understand. 
is there any way to speak with a person in the US that speaks fluent English without the heavy accent? I am not raciest.

 

Pleas somebody help.

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