I read many posts tonight same issue and very recent. And I too am having the SAME issue. I have been using the platform for almost a quarter century! 207 +FB (it would QUITE a bit more but some buyers even ones who sell just don’t seem to care to leave anyway…). Covid hits. And I think “hey maybe I’ll start selling again. I’ve got tons of things I don’t need I good shape. Make a little extra money on the net again.” Boy has it been a ride.
I will open by stating that I, like all other eBayers received the “we are moving to Managed Payments blah blah “ email (when they cut ties with PayPal and went with their new company name escapes me atm). It made clear it was something that needed to be done to keep my account compliant. So like a good little boy I went ahead and hooked up my (no need to be unsafe here) (it’s under MetaBank ) account as I was shipping around for a new brick and mortar at the time AND it seemed safer. It linked it up just fine. This was YEARS AGO. No issues on eBay end.
July 2021… I start spending hours listing. Finding, cleaning, researching if needed, and photographing items. I take PRIDE in my listings, as anyone who searches me out can see. And wouldn’t you know it my idea seemed a great one. I was selling again! And quite a bit! I’ll save you EVERY detail of my one nightmare buyer but I found out very quickly that even as a private seller who does not take returns eBay is quite shady concerning this “policy”. I wasn’t just coaxed into accepting a return while being GUARANTEED it was a formality and they had favored on my side but that my money would be returned. Initially it was not.
Well I fought (I’m the wrong guy to steal from, the buyer abused the “not as described” loophole item was exactly as described and returned only SOME items, their plan most likely all along ) and had truly liable / slander FB removed (“beware this man fraud!”, how eBay doesn’t have AI to block or block and review this as its illegal is beyond me..). I also recovered about 70% of all fees (which after 10+ hours of calls was about my time).
This is when I realized… “wow this is not my old eBay.. this is a seller weighted platform where bad actors, weird shady sellers and buyers (you have all seen them) and thieves run rampant yet I’m the problem.
Alas the issue was behind me (after I snap canceled this buyers associates whom lived 2 to 5 blocks away from buying and probably destroying or stealing more items and sent very clear messages to stop, not very bright on their end).
So my sales resumed. I was a little gun shy and the wind was taken out of my sales a bit but I persisted (while vetting my next few buyers which they probably found strange but better safe than sorry) and started getting good sales again.
Out of the one day I have a message in Message Center. My account is restricted. Please send a bank statement (no older than 12 months and active ID in my case a Drivers License). I waited a few days unsure of what this was about (and exhausted with “support”) but finally called. Initially an agent mentioned a “Money Laundering act”… to which I replied “ok I’m not really sure how this applies to me..?” I was VERY quickly transferred to what I was told was a Managed Payments agent. She assured me it wasn’t the later and “just security, it’s safe to upload and since it’s 22 years should take NO MORE than 7 days to verify”.
7 days later and I call in. “No sir it’s at least 14 and I’m very sorry but it truly is but I’ll manually edit this to be expedited” and that it happened because I reached a “threshold” and it’s normal. By this point this was NOT making sense. And as the poster before me said these agents TRULY LIE and badly (I started recording calls as I’m in a 1 part comment state). And yes a bit of paranoia set in. (since even 14 days was close to up I sold two items in that time and now have $100+ USD in my account in limbo). I also sold something tonight and the other day but probably will have to cancel both.)
I called Monday and can say I THINK I spoke to an honest agent. He ) for the first time explained MetaBank and other similar banks aren’t compliant. I asked if I could change (as I now do have a traditional bank) and he not only said yes but recommended it. He also recommended I upload a new statement for this bank (at this point it’s a LOT of personal info and I black out my balances) and my DL is on file. He said he would call me tomorrow Thursday. Tonight I get a $125 sale so we..
Jump to tonight 09/08/2021 (over one month)
I called tonight and spoke to someone (quite trite) in the USA. She was completely unhelpful. Another 14 days or more?? So the 24/72 for a NEW account isn’t accurate. What about all the time spent reviewing my DL and now two legitimate statements?? No answers. The only answer I got was about the funds and if my account is never back to normal. And it seems like I would have to go through local “agencies” to claim the funds..!?? Not what I wanted to hear. I await a callback tomorrow form the POSSIBLE honest agent but I think I will have to cancel my sale.
My HUGE gripes. My account was restricted yet eBay took its fees and allowed me to continue selling and based on “oh 7 days sir you’ll be clear” I did!! How did eBAy never send out a MASS message informing anyone to all users “if you use these accounts you must change for you to stay compliant”?
The lies. The Reddit threads and YouTube videos I could make would be quite frankly sad. I’d rather be told “I / we don’t know or can’t help” than bold faced lies. And sometimes they seem VERY aware (they are) they are lying to you for multiple reasons. I want my eBay account back. I can buy, I can even “sell” (I won’t) in hopes my restriction or new popular bank is verified. How long is this going to take eBay? Sellers are your lifeblood. I understand this posters frustration and now paranoia!! Fix these issues!! Where is the “your listings are temporarily unable to be viewed?” That would be a problem FOR eBay…
![Video [Russian Language]: Answers to common Payoneer registration issues](/t5/image/serverpage/image-id/750612i41F587DBC26EF24C/image-size/large?v=v2&px=999)
