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Refunding overpayment of shipping - where do I do that???

My buyer paid almost twice what the actual shipping was and I want to refund the difference.  It used to be easy - head over to Paypal, find the transaction and send them money back.

I have looked everywhere and can't find a link to do this anymore.  The payment didn't come through Paypal, so it's not there.  And, nothing in the transaction info shows a place to do this or offer it as an option.

Did Ebay remove this function to refund?  I have great feedback because I refund when shipping is too much.  I don't want to start getting negative feedback now.  

 

 

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Refunding overpayment of shipping - where do I do that???

In the seller hub, go to your Orders, find the right one and click on the little arrow head. Should be in the list that shows up.


____________________________________________________________
Never sell anything on eBay that you can't afford to lose.

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Refunding overpayment of shipping - where do I do that???

In the seller hub, go to your Orders, find the right one and click on the little arrow head. Should be in the list that shows up.


____________________________________________________________
Never sell anything on eBay that you can't afford to lose.
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Refunding overpayment of shipping - where do I do that???

Haha...omg right in front of my face.  Must not have read all the way to the bottom.  That was easy.  🙂  Thank you!  Elle

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