01-26-2021 04:40 PM
My buyer paid almost twice what the actual shipping was and I want to refund the difference. It used to be easy - head over to Paypal, find the transaction and send them money back.
I have looked everywhere and can't find a link to do this anymore. The payment didn't come through Paypal, so it's not there. And, nothing in the transaction info shows a place to do this or offer it as an option.
Did Ebay remove this function to refund? I have great feedback because I refund when shipping is too much. I don't want to start getting negative feedback now.
Solved! Go to Best Answer
01-26-2021 05:01 PM
In the seller hub, go to your Orders, find the right one and click on the little arrow head. Should be in the list that shows up.
01-26-2021 05:01 PM
In the seller hub, go to your Orders, find the right one and click on the little arrow head. Should be in the list that shows up.
01-26-2021 05:04 PM
Haha...omg right in front of my face. Must not have read all the way to the bottom. That was easy. 🙂 Thank you! Elle