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Refund

Should PayPal be used when Refund money? Is there no other way?

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Re: Refund

use the Paypal  it is easy way to get refund.

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Re: Refund

use the Paypal  it is easy way to get refund.

Message 2 of 7
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Re: Refund

Are you asking as a seller or as a buyer?  If the seller's payment provider is Paypal, the refund for a buyer may go through Paypal but the actual refund is sent to the buyer's original payment source.

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Re: Refund


@xistol0 wrote:

Should PayPal be used when Refund money? Is there no other way?


@xistol0 

 

If you used a Managed Payment seller, it can be done through MP. The credit will go back to the original payment method. Remember that that could take a few days all the way up to a full billing cycle.

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Re: Refund

Thank You

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Re: Refund

ebay was changing back to handling all transactions themselves and doing away with paypal. Like when paypal and ebay where owned by the same people. Being stuck in place they are doing this and ebay shows error message and i contact. No answer. I contact payal and they have no answer either, This item is now on my performance review as no resolution. .82 taken away. Ebay tells me to late to review. But it was to late to review by the time it showed up on seller performance. Run around everywhere i turn for 6 months now

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Re: Refund

Not the problem. It was was and item i tried to refund as ebay was going back to the old way when ebay and paypal where same company. They where setting up to take payment through them. Was not complete. I contacted by phone ebay at least 5 times and paypal at least 2 times. Ebay kept giving error message as i dont think they had completed install. And paypal was not handling it anymore. Then all of a sudden that items jumps up on seller performance as no resolution. .82 off. I have been in contact with ebay, from the day i couldnt refund Oct last year till today. Just run around. Im not responsible for them not having their program in and getting error message, nor am i responsible for paypal not dealing with it anymore. I had two other problems in last year about refunds that paypal worked through. The only answer i get from ebay is it is to late to be review. Well it was to late to be review from the day it was used on my performance review. 6 months of run around, its effect higher payments for me and also restricted from selling somethings./ i have been doing this for over 10 years. No look at my feedback no nothing. They just dont or wont admit to me there where problems and should be reviewed because of it. Run around run around I dont trust them at this point to do anything even as their own rules say. And of course they took all there help to online, cant really get a real person

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