Payments on hold for no reason

[play.tr]

First of all I'm an experienced seller and I know there's no real reason to hold my funds this must be another glitch. My funds was always available in a couple of days and nothing changed. I did same mistake and tried to solve problem with customer service but customer service not able to do anything other than copy+paste about subject. 

[soh.maryl]

Even if you ARE an experienced seller, if you've not sold for 90 days, eBay will hold your payment for up to 30 days, just like they would with a new seller.  

[inhawaii]

Ebay does not put payments on hold for "no reason".

[ebooksdiva]

There is ALWAYS a reason a sellers funds are held. 
Payment holds policy. 
You're either an infrequent seller.

Have a sudden unusual selling pattern

You have open cases or disputes 

eBay requires more information etc... 

To help ensure eBay remains a safe place to buy and sell, and to meet our legal and compliance obligations, we sometimes place a hold on funds, for example, if there's an open case or dispute on a transaction, if your buyer reports a problem with the order, if your account is restricted or suspended, if you owe eBay money, or if you're a new or infrequent seller. If we placed a hold on your funds, we'll notify you by email and, depending on the reason, may request additional information from you to help resolve the issue.

There are various reasons why we may place a hold on your funds.

Transaction holds

Transaction holds are when we place a hold on funds related to a particular buyer transaction. The funds on hold may be used to refund the buyer for the same transaction.

While proceeds from your sales typically become available within 2 days of confirming the buyer’s payment, we may place a transaction hold on funds while we ensure a successful transaction. To reduce the likelihood of a transaction hold, we recommend shipping an item the same day your buyer pays for it and following good shipping practices, such as adding tracking information to your order.

Tip
If we place a hold on your funds, it will usually be resolved within 30 days, but in rare circumstances it may take longer. For most orders, adding tracking information can help you receive your funds faster.

Additionally, we may place a transaction hold on funds depending on your seller status, changes to your account status, or other factors we use to help ensure a safe marketplace in all categories, regardless of whether the transaction is covered by our eBay Money Back Guarantee or not:

• New or infrequent sellers will experience transaction holds while learning best selling practices. This helps sellers become established and build a strong selling history on eBay. New sellers typically experience holds for up to 30 days, although sometimes it may be longer
• Previously restricted or suspended sellers will experience transaction holds for the 30 days after the restriction or suspension is lifted, while we confirm that the items have been successfully delivered
• High priced items or unusual selling patterns may lead to transaction holds for up to 30 days to help us ensure that buyers don't have any issues with the order
• The authentication process may lead to transaction holds for up to 30 days until the authenticity of items sold with eBay’s Authenticity Guarantee can be confirmed

Payment dispute holds

Payment dispute holds are when we place a hold on funds related to a problem reported by a buyer, regardless of whether the transaction is covered by our eBay Money Back Guarantee or not.

For example, if a buyer reports that an item hasn't arrived, or the item they received is significantly different from the listing description, we hold funds until the case is resolved and closed. For more information see our article on best practices for avoiding and handling issues with buyers.

The funds on hold may be used to refund the buyer for the same transaction.

Payout holds

Payout holds are when we hold funds payable to a particular seller, and usually require further seller action on the account.

• Registration holds: We may hold payouts if we identify a discrepancy with the information you provided at registration. If your account is restricted, we'll notify you by email with a request for additional information. For more information on how to verify your identity, see our article on registering as a seller
• Compliance holds: eBay maintains policies and procedures to protect buyers and sellers while complying with applicable laws. If your account has a payout hold or restriction for compliance reasons, we'll notify you by email and may request additional information from you
• Performance holds: We hold your payouts if we identify unusual activity associated with your account, such as increased customer claims, a sudden change in your selling activity, late deliveries, or negative buyer feedback
• Invalid payment method: We may put your payouts on hold if we can't deduct your selling fees and other costs from any of your on-file payment methods. In this case, you’ll need to add another payment method
• Tax information: We may put your payouts on hold if we can’t validate your Form W-9 for tax returns

[play.tr]

Yes they do, if they don't they should able to say me what I did wrong. Why my funds are on hold. What I should do to prevent this in the future. Good cheerleading.

[play.tr]

I already said none of them, absolutely nothing change and they dont able to tell me a reason. I already said I have enough experience on ebay to prevent that copy + paste nosense.

[play.tr]

No this is not the situation. If  I couldn't sell anything for 90 days I would prefer to close my store.

[mam98031]

---

@play.tr wrote:

I already said none of them, absolutely nothing change and they dont able to tell me a reason. I already said I have enough experience on ebay to prevent that copy + paste nosense.

---

This is likely part of the problem for you.  What @ebooksdiva is not "nosense [sp]" it is the rules.  It is fine if you don't agree with them, many of us don't, but that doesn't change them nor does Ebay require our approval to apply them.

If you have a real desire to figure out why your money is on hold, then answering questions and listening to what others are sharing will get you closer to that understanding.  There is no need to be rude to people that are spending their own time here to try and assist you.  That says far more about you than anything else.

Now if you really have a desire to learn and understand why your funds are on hold, you need to give some details.  

How much money is on hold?  How many transactions does that cover?

What date were the transaction or transactions?

How often do you have your account set to send Payouts?

Do any of the transactions have a Dispute or Ebay claim filed on the transaction?

If there is any, what is the status of it or them?

When Ebay holds funds, they typically send you an email, unless they are just holding funds due to some type of claim being opened.  In that email it should tell you what happened.  You may not agree with it, but it does say something.

[mam98031]

---

@play.tr wrote:

No this is not the situation. If  I couldn't sell anything for 90 days I would prefer to close my store.

---

Clearly from your sales, you have been active during the past 90 day period and this part of the policies don't apply to your current situation.

[buyselljack2016]

Typically, eBay sometimes does not give the "why".

Not that you would be doing so, but some sellers would, for nefarious reasons,  then be able to develop a "work around" to defeat the "why".

[inhawaii]

---

@play.tr wrote:

Yes they do, if they don't they should able to say me what I did wrong. Why my funds are on hold. What I should do to prevent this in the future. Good cheerleading.

---

I'm not saying you did anything "wrong" just that they have certain criteria for holding payouts.

[mam98031]

---

@inhawaii wrote:

---

@play.tr wrote:

Yes they do, if they don't they should able to say me what I did wrong. Why my funds are on hold. What I should do to prevent this in the future. Good cheerleading.

---

I'm not saying you did anything "wrong" just that they have certain criteria for holding payouts.

---

From a different thread I was on with this seller they have a $26 sale on hold and I'm unclear, but there also may be a $15 item on hold.

So far they haven't answered questions or given details regarding the transaction or transactions.  It may be something as simple as an open claim.  But without more details, we can't accurately help the OP.

[play.tr]

Plus shipping.

[play.tr]

I don't know how many times I have to repeat same thing, rules aren't nosense part, behavior of copy + paste them when there's a problem is. There's really no reason for holding my funds. Because nothing changed on my part. 

[play.tr]

So you mean ebay can punish you even when you didn't anything wrong .