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Overcharged for a Label

Seems this is a continued issue with EBAY, I was overcharged for a label for a item I sold for under $22. They charged my $81 dollars claimed I set the shipping rate. I checked all my other listings have the same rate why would I set this one different. Customer Support basically telling me it was my fault, which I know it wasn't. No help from Customer Support at all. Never going to use Ebay for Shipping label again, rip off. 

Message 1 of 5
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Overcharged for a Label

That framed poster isn't going to ship for $4.75 like it's showing me.

Have A Great Day.
Message 2 of 5
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Overcharged for a Label

$81 to ship that lapel pin? I'm confused... I see USPS Ground Advantage on the listing. Did you get a GA label?

Message 3 of 5
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Overcharged for a Label


@mtgraves7984 wrote:

$81 to ship that lapel pin? I'm confused... I see USPS Ground Advantage on the listing. Did you get a GA label?


Sorry, but this one is user error. You might not have sent the listing incorrectly – you entered the wrong information before you printed the label. Easy enough to do. Good news is that this one stings a little bit – you are unlikely to make this mistake again.

 

if you have not yet shipped the item, I would cancel the label, and reprint one using the right dimensions and weight.

Message 4 of 5
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Overcharged for a Label


@kensgiftshop wrote:

That framed poster isn't going to ship for $4.75 like it's showing me.


It's a lapel pin made to look like a framed poster

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