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Not recieving money after buyer pays

Twice now within the last couple of days a buyer pays for an item. It shows it's sold and I need to ship it, but, I never received the money. I've done the math and everything looks normal but I received no money. My daily total didn't move.

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Not recieving money after buyer pays

if eBay said it's paid, time to ship then  you ship it. The payment is in the pipeline being transferred to your account and the buyer can't take it back. No need to wait if it says time to ship.

Message 2 of 8
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Not recieving money after buyer pays

I appreciate your time and help. I still haven't received payment from the first time it happened two days ago. I haven't been selling long but I have been selling for over a year and this has never happened before. I understand "payment processing" but this is different. I did ship the first order because it was only five dollars and wasn't worth my time. This time the dollar amount is much larger. Thanks for the help you've giving me over this last year too. I watch your videos and I can't thank you enough.

Message 3 of 8
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Not recieving money after buyer pays

I opted into MP during August, 2019. I can tell you that my customer's payment is my bank deposit in 3 business days.

Don't confuse 'Daily' payouts with 'next-day' payouts.

Message 4 of 8
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Not recieving money after buyer pays

@inlandbricks 

 

Your "daily total" where????

Message 5 of 8
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Not recieving money after buyer pays

Sorry, "Today" not daily total, in Seller Hub under sales.

Message 6 of 8
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Not recieving money after buyer pays


@inlandbricks wrote:

Sorry, "Today" not daily total, in Seller Hub under sales.


@inlandbricks 

 

Instead of looking at 'Today', look at 'Last 7 days'. (I just look at Seller Hub/Orders/Awaiting Payment.) Good luck.

Message 7 of 8
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Not recieving money after buyer pays


@inlandbricks wrote:

Sorry, "Today" not daily total, in Seller Hub under sales.


OK, my "today"  shows the same thing even though there is a sale today.

 

I hover on "payments", and click "all transactions" to see what is up with my payments. Shows me when the payment is expected to be done processing.

 

 

 

 

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