Managed Payments should use Same-Day ACH or Real-Time Payments instead of standard ACH in US

[mantis4tons]

I suppose this is a feature request for eBay's product team.

Managed Payments is currently using the legacy ACH system for disbursements, which means payments take a couple of days to show up in bank accounts. Reading through these forums, it's clear this is creating cash flow issues (and a lot of frustration) for many sellers.

There are faster options available in the US now: same-day ACH and the Clearing House's Real-Time Payments system. eBay should be using one of these schemes to process disbursements to their US sellers.

[jda07121]

First of all Ayden is not located in the US so those payment methods may not be available to them. Second if memory serves you pay extra for those services. If 2-3 days is causing major problems then perhaps local sales methods are best for those sellers.

[mantis4tons]

Adyen has a US entity and license, so they're certainly able to open bank accounts and get access to modern payment schemes in the US.

Cost may be a driver here - it does cost a few pennies more to use the better methods - so I guess it's up to eBay to balance cost versus customer experience.

For the record, I preferred the old Paypal integration.

[jatruj_576]

Actually Real Time Payments and FedNow are the latest versions of ACH but it’s immediate 24/7 and it costs EBay and other companies about the same as ACH.  One reason EBay likely wont adapt quickly is they want to keep ahold of your money for longer that allows them to accrue interest on about one billion dollars of seller’s funds.   I read the annual report and customers funds that’s a liability on their balance sheet at the end of 2023 was $1,054 million (just over $1 billion) and increase of 37% from 2022 when they owed $768 million.   Oddly revenues didn’t grow for the same period that would provide reason for such a growth in seller’s funds being held.  This means the company held onto the sellers funds for longer.  I am a new seller on EBay and I’ve been frustrated and get so many different answers to why funds are being held.  I was forced to use Trustly to verify my account after using the micro deposit/debit and had already gotten a sizable deposit into my account.  I have come to realize that the company is only trying to keep onto your funds longer.