Last week's payout missing weekend

[jacqueline510]

I am in managed payments, and just received a payout notice that does not include sales for last Saturday (2/13) and Sunday (2/14), but it does have refunds and shipping label costs taken out on those 2 days.  Typically all orders for the weekend are included in the payout.  Has this happened to anyone else?

[spreadlovelikefire]

Yes, I'm missing payments from 2/12-2/14.  None have been processed.  So 4 days out of a 7 day week.  Ebay really has dropped the ball and screwed everyone on weekly payouts.  But they get to collect all the interest on all those payments I'm sure.  

[magicjareth13]

Same. Hopefully eBay will get on here and explain 😂

[jda15121]

change to daily payouts

[magicjareth13]

Did your daily payouts show up correctly today? Might have to do that.

[191paula]

I have $500 sitting in "processing" and I am getting a whopping $143.45 weekly payout tomorrow. This is ridiculous and eBay needs to make some changes. 

[carberry]

Monday Presidents' Day is a public holiday

[ekmadonna]

Payments typically still process on Holidays so that has nothing to do with it.

[magicjareth13]

Monday was the holiday, Tuesday the payments process, and Wednesday they usually hit the bank.  Shouldn't have affected payouts. And if so, we should have been notified. There was no change in payouts on Martin Luther King Monday holiday.

[miamy_37]

I haven't received any of my payout, yet! The holiday weekend shouldn't have anything to do with it. I don't understand what's going on. I'm going to keep rechecking this post for any updates! I appreciate you starting this thread, I wasn't sure if anyone else was having issues...

[usmediamass]

@jacqueline510 @miamy_37 @magicjareth13 @ekmadonna @carberry 

I had money available and still did not get a payout.

Just got of off the phone with ebay.  

They said "sorry" we are trying to fix the problem.

ebay said they don't know why it is not working.

[magicjareth13]

Thanks for the info and taking the time to call them. eBay never seems to know what the issue is and I'm sure you'd get a different answer every agent you talked to! Today I received the payout they said I was getting, though it's still missing the weekend sales as previously mentioned.  All of those sales are now "Available" finally, so I'm just hoping next week it all pays out correctly (plus interest, of course LOL).