05-12-2022 08:56 AM
I noticed two separate 30 cent deposits to my bank account from Ebay recently on items that were paid for but cancelled or returned. Is Ebay now returning that 30 cent fee that they and Paypal used to hold back?
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05-12-2022 09:23 AM
From the Winter Update:
Currently, eBay keeps a $0.30 per-order fee when an order is cancelled due to a buyer request. This is in line with fees that other marketplaces and third-party payment processors apply in similar buyer cancellation cases. We're excited to announce that starting March 1, 2022, eBay will refund the entire final value fee, including the $0.30 per-order fee, when you approve a buyer’s cancellation request. We recognize that buyers may cancel transactions for various reasons at no fault of the seller and we want to support you by refunding 100% of the final value fee.
Running your business | Seller Center (ebay.com)
05-12-2022 09:23 AM
From the Winter Update:
Currently, eBay keeps a $0.30 per-order fee when an order is cancelled due to a buyer request. This is in line with fees that other marketplaces and third-party payment processors apply in similar buyer cancellation cases. We're excited to announce that starting March 1, 2022, eBay will refund the entire final value fee, including the $0.30 per-order fee, when you approve a buyer’s cancellation request. We recognize that buyers may cancel transactions for various reasons at no fault of the seller and we want to support you by refunding 100% of the final value fee.
Running your business | Seller Center (ebay.com)