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I resolve a problem with problem that Ebay hold all trasaction's!

Hi.

 

Some day's ago I made comversation about that Ebay hold all payment's more that 2 month's.

 

I will tell you my story.

I am seller from Latvia (Europe). Almoust 8 year's I sell item's on Ebay. I am Top Rated seller all this time, For 8 year's I've got about 3 - 5 negative feedback's from scammer's and cheater's. About maybe 10 opened ''non recieved cases'' all with refund's. 

 

Statdet with new MP system all was fine. All money that I got everu tuesday I've got payout without any problem. I verify my bank account and all was fine until 21th July when Ebay hold all trasaction on my account. When I contact with Ebay support they tell me that now seller's should prove that buyer recieve the item. There is 3 option's.

 

1. Tracking Nr. show that item is delivered.

2. Buyer leave positive feedback.

3. Seller ask the buyer that he recieve the item in messege.

 

When I saw this first time I couldt believe that can hapenning in 2021!

 

I sold 90% small items (4 - 8$). And if you ship item to worldvide you should know that there is tracking number for small envelopes and small items which started with UA -------------LV 9Ended with your country symbol). No one will buy item for 4$ and pay 15$ for tracking number. When I ask Ebay what will hapen if I shipp unregistered item, buyer's didn't leave feedback and in message buyer ignor seller did I recieve my money or it would hold forever? Answer was - Forever because Ebay system need to make sure that item is delivered. For example. Now I made this coversation and buyer leave me neutral feedback. He paid 20$ for item. Tracking show nothing but buyer recieve the item But I get my money if buyer leave positive feedback.

 

I dont understand why all seller's on Ebay think that is normal. I think that is disgunstind and pathetic. I never think that somebody made stupidest system in the world where I would need to begind to leave me positive feedback's. Untill this day feedback doesn't mean enything.

 

And how I resolve this problem? I am business seller. I pay all taxes in my country. At now I made ''holiday's'' untill 1th september then I just delete all my 500 listing's. I've got big plan's on Ebay but now I need to go!

 

P.S. - I live how Ebay support say to me that ''Don't wory. Your money is in safe. You just need to prove that buyer recieve the item.

 

My answer was: '' My money is in safe only then when money is in my bank account''.

 

Regard's.

Message 1 of 6
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5 REPLIES 5

Re: I resolve a problem with problem that Ebay hold all trasaction's!

You do understand this is a USA board? 

You might have better feedback on the UK board? 

Message 2 of 6
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Re: I resolve a problem with problem that Ebay hold all trasaction's!

I am seller from Europe at ebay.com (USA Ebay). What's the problem? Or you think Ebay is only about USA? may be Ebay is worldvide platform?

Message 3 of 6
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Re: I resolve a problem with problem that Ebay hold all trasaction's!

Am on ebay.uk.com situation is the same. A lot of seller's that I know is in the same situation!

Message 4 of 6
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Re: I resolve a problem with problem that Ebay hold all trasaction's!


@np-auto wrote:

 

And how I resolve this problem?

 


Ship using tracking.

 

 

 

 

Have a great day.
Message 5 of 6
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Re: I resolve a problem with problem that Ebay hold all trasaction's!

I explane that tracking number cost start of 10 USD. If you sold items for 5 $ you can't offer to buyer's paid + 10 - 15 $ for shipping because no one wouldn't by from you because seller from China offer much cheaper price than you.

 

And think is not about trackink. Ebay exist more that 20 year's without any problem. Loyality for all seller's from all country's but now I even don'r know for who Ebay made this MP

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