11-05-2020 08:57 AM
Hello,
I ordered some item from ebay. It did not arrive and i requested a refund. I got refund and now few months later the item arrived to my location. I would want to pay the item, so how can i send the money back to the seller through ebay?
I paid and i got the refund through paypal, but i did not find any options how i could send money back. I dont have the sellers email address and i can not find his name when i try to send money through Paypal. How can i send him the money?
11-05-2020 09:00 AM
If you can't find it under your Purchase History, look under 'Orders' and select 'Cases'. (I think that's where you'd find the order if you opened an Item Not Received claim.) See if the seller's name is there in blue somewhere.
Your honesty is quite refreshing... kudos!
11-05-2020 11:12 AM
I understand that since you were in a transaction with the seller, you can provide him with your email address in an eBay message. Ask him to send you a PayPal Invoice for the item. He can include the item number and description in the invoice. If he kept the original PayPal notice of payment email from the transaction, he already has your email address, it's in the header under Reply to.
If I am wrong about sharing email addresses between buyer and sellers, someone please let me know.
11-05-2020 11:17 AM
People have already provided you with options but I wanted to commend you for you honesty and integrity in attempting to make this right with the seller.