I cancelled my listings due to problems with Managed Payments, eBay Cannot Confirm My Identity.

[dhardin76]

Even though I was hesitate to do so, I enrolled in Managed Payments.  After submitting the information, it came back and said everything was fine and I was enrolled.  A few hours later, I get an email stating they cannot confirm my identity.  So I call eBay and the customer service person I talked to told me to do the micropayments option telling me it would be two to three days but it would work.  Well, it didn't.  I had money that was processing and is now ready for "daily payout" but has not been so far because my identity cannot be confirmed so the money is just sitting.  I'm not sure what else they need to identify me.  I never had this problem linking my bank account with Paypal, that was easy.  Do to this problem, I ended all of my listings.  I don't feel comfortable at this moment continuing to sell on eBay when I cannot even get the money I am making off of sales.  It is rather upsetting having to do this because I've been selling on eBay for many years for extra money but I feel like these changes have ruined a once fun platform for selling.  I was hesitate about enrolling after reading all the bad experiences with Managed Payments, given there were some good experiences, but more bad than good.  I just hope that I get the money owed to me.  While not a huge amount, it is still my money. 

[dhardin76]

I called on Thursday.  the person I talked to admitted it was a problem with my bank account.  Everything else is fine.  They "sent an email" to someone in managed payments for them to look into it.  Every day that goes by, the less excited I get about selling on eBay again.    

[dhardin76]

I called again on Thursday.  This time the person I talked to sent an email to someone in managed payments for them to look into it.  Not sure why that wasn't done to begin with.  

[kensgiftshop]

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@dhardin76 wrote:

I called on Thursday.  the person I talked to admitted it was a problem with my bank account.  

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Contact your bank and see if there is a different routing number you need to use for the deposits?

[dhardin76]

The routing number is correct for deposits.  That was one of the questions I asked at the bank when I was there the other day.  

[mam98031]

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@dhardin76 wrote:

I called on Thursday.  the person I talked to admitted it was a problem with my bank account.  Everything else is fine.  They "sent an email" to someone in managed payments for them to look into it.  Every day that goes by, the less excited I get about selling on eBay again.    

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Then if they are saying they are having a problem identifying you and it is because of your bank account, do you have a different address on your bank account or a different name.  The name and the address must perfectly match your Ebay registered info.  The name can't be off even by a middle initial.