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How you are getting your Payout?

Question: 

 

How sellers in US are getting payout, Directly from eBay bank account to their bank accounts or it goes through this Payoneer middle man? 

 

My store is on eBay.com site (eBay call it international but reality it is configured and presented as US domestic store) and getting my Payout through  Payoneer. 

 

The issue is Payoneer doesn't have regulatory approval or legal presence to operate payment services where my bank account is located. If they decide to file bankruptcy there is no way I can collect the balance I may have in Payoneer account.

 

Same thing if there is a complaint, they are not represented in the country in order for the regulator to investigate any breach of law or customer rights violation. 

 

Payoneer service center doesn't have any way to allow customer to raise a service request. The only way is to send email to a customer service email address where 99% of the time they turn down the request with some excuse and ask me to file a service request on the site which is not there. 

 

eBay don't have to use this middle man (who by the way takes 2% transfer fees) knowing that when eBay migrated to managed payments they have done same verification Payoneer did when I opened the account (ID, utility bill, proof of residence, bank account, bank account statements...etc). Furthermore, eBay has a legal representation in the country of my residence as they have a TAX ID and they transfer on monthly basis to tax authorities VAT collected from country residence using eBay service. 

 

 

Message 1 of 9
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8 REPLIES 8

How you are getting your Payout?

@desertmodels_uae 

 

All eBay payments are processed by managed payments, no matter where the seller is located. In all cases, the payments are paid to the seller's managed payments account, before being dispersed to the sellers by payout.

 

For eBay sellers in the USA, Europe, Australia and a few other locations, managed payments sends payouts directly to the seller's bank checking account. Many sellers in the USA do not like having this done. They don't want eBay managed payments to have access to their bank accounts. And, they have to provide their Tax ID number, and personal information, just like with Payoneer, and many don't like that either. But, they don't have a choice.

 

For eBay sellers in other locations/countries, managed payments sends the payouts to the seller's Payoneer account. Those sellers don't have a choice either.

 

Your managed payments account, where sellers' payments are held before they are sent to payout, are not insured no matter where the seller is located.

Message 2 of 9
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How you are getting your Payout?

No they don't have to use it... there is no mandate in UAE says that eBay (or any similar marketplace) must sends payout through middle man. Banks in UAE are all cleared to send / receive money from US banks by all US regulators involved in traffic of money/funds. 

 

eBay is listed as a legitimate/verified source of funds by all banks in UAE 

Message 4 of 9
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How you are getting your Payout?

I guess this is the bottom line, both are not insured accounts

 

Your managed payments account, where sellers' payments are held before they are sent to payout, are not insured no matter where the seller is located.

 

By the way, any idea how much eBay takes commission for transferring from a payout account to bank account in USA? 

 

Message 5 of 9
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How you are getting your Payout?

Banks in the UAE may be cleared to send and receive money from the US but that does not mean eBay must send your buyer's payment directly to your bank.

 

To sell requires a checking account or a Payoneer account for payouts.  The seller doesn't get to choose. This is eBay's playground and they make the rules. If you are in the UAE you need to link a Payoneer account for payouts.

  

Adyen is the one that is actually processing payments. eBay receives the payments after they clear Adyen and eBay absorbs the payment processing fee ADYEN charges  and takes their fee out and will deposit the proceeds (called the payout) into your Payoneer account.

If you don't want to link a Payoneer account and attach a debit or credit card for seller fees that aren't taken from your payouts, also required, then all you will be able to do is buy. No selling account for you.

Message 6 of 9
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How you are getting your Payout?

I don't even understand why ck account versus Payoneer account is something to debate. You're selling and if you're physically  in the UAE you had to link a Payoneer account to sell.

 

If you are referring to instant withdraw to a debit or credit card I don't know if it works for either type of payout account.

However,  the fee for express pay to your card is 1.5% on the payout, minimum fee $0.25, maximum fee $15.00

https://community.ebay.com/t5/Announcements/Flexible-payout-methods-now-available/ba-p/33004121

Message 7 of 9
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How you are getting your Payout?

We have checking accounts (and also debit cards that allow inward funds transactions) in UAE, hence there is no point to pay more to Payoneer (2%, minimum $ 10, no cap on maximum fees) who is their real value is zero (they have a value because someone appointed them as a middle man) 

 

Payoneer customer service is really bad. Asking to provide details of the swift when a wire transfer exceeds the standard 3 working days (they made it 5 working days for UAE customers, overnight deposits profit maximization strategies) cause panic and attempts to dodge the request.  

 

They want to operate in UAE but they don't want to have a registered entity that is licensed by the regulator. 

 

On top of that they don't provide fund insurance... 

 

On the other hand, eBay is legally represented in UAE (eBay GmbH), they have the setup (corporate bank accounts, trade licenses, passed through all AML checks to allow them receive International wire transfer, make local payments to any person in UAE).  So they are in a position to deal directly with sellers, cut down the middle man, and streamline the relationship.

Message 8 of 9
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How you are getting your Payout?

Don't be so hard headed.

eBay is not making an exception for you because you have a checking account. 

Almost everyone has a checking account.

eBay has decided that sellers in UAE must have a Payoneer account to receive their buyer's payment. That's it. 

If you can't do that or you don't want to then nobody is forcing you to. But if you want to sell here you'll have to link a Payoneer account for payouts or hit the bricks. That means walk away from eBay.

 

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