How to get help in my situation?

[et.4652]

HELLO:

  I need some help. I am a buyer. I received an item that I bought when inspected it was broken. I started a return, then, we greed in a partial refund. That action closed the case. The seller never sent the refund and there is no place to click and get help.

[mam98031]

Try one of these options.

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/


If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851