How do I get coupon code reinstated after cancellation of order?

[8dazeaweak]

I applied a recent coupon code that doesn't expire for another week to an order which I cancelled.  How can I get the coupon code reinstated so I can use it.  Currently, the checkout page informs me that the coupon has already been used.  Will it be reinstated automatically once my payment is refunded?

[abmil_8992]

Reinstating a coupon code after canceling an order typically involves reaching out to the customer support or service team of the respective company or platform. Here's a general outline of steps you can take:

1. Contact Customer Support: Reach out to the customer support team via email, phone, or live chat provided by the company from which you made the purchase. Explain the situation politely and provide details about the canceled order and the coupon code you wish to reinstate.

2. Explain the Circumstances: Clearly state why the order was canceled and inquire about the possibility of reinstating the coupon code for a future purchase or the same order if you plan to reorder.

3. Provide Order Details: Be ready to provide order-related information such as order number, email used for purchase, and any other relevant details that can help the support team locate your canceled order and the associated coupon code.

4. Be Patient and Polite: Customer support teams often work to assist customers with such requests, but reinstating coupon codes might depend on the company's policies. Being patient and polite while explaining your situation may increase the chances of a favorable resolution.

[woodrowmo-30 · Accepted solution]

Reach out to the customer support team of the platform or service where you made the purchase. Explain the situation and provide details about the canceled order and the coupon code. They should be able to assist you in reinstating the coupon or issuing a new one.
Review the terms and policies associated with the coupon code. Some coupons may have specific conditions regarding cancellations and refunds. Knowing these details can help you communicate more effectively with customer support.
If you've canceled the order and a refund is in process, sometimes the coupon code becomes available again once the cancellation and refund are completed. However, this is not guaranteed, and it's recommended to contact customer support for assistance.

[fab_finds4u]

Sorry, you're  outta luck.

From eBay

"In the event you return or seek a refund on any item purchased using the Coupon, the value of the Coupon will not be refunded to you"

[fab_finds4u]

You are generalizing. eBay has explicit policies and it would be helpful to know the policiy on coupons before sending them on a wild goose chase.  But thanks, it was good info for use outside of eBay.

[fab_finds4u]

There is no need for the OP to contact customer support. They sought the refund.  eBay specifically states the value of the Coupon will not be refunded.

So whoever marked best answer,,,Well, it isn't.