How do I collect additonal shipping from customer when on managed payments

[onlythebest4_u]

Hi, I have a customer that bought something and paid for it. They now want to upgrade to Priority mail from 1st class package. It was free shipping and they have agreed to pay the additional 3.00.  Managed payments means no Paypal. How on earth do I get my money now ??

[martin2001]

There is no legal (ebay legal) way to do it. Semi-legally you could give them you PP ID or ask for theirs so you can send them an invoice. I am not sure if ebay penalize you for that. If you decide to go that way, make sure you explain the buyer why you are doing so if ebay catches you, you can point out that you are not trying to cheat the system.

A more complicated (ebay legal) way would be to cancel the transaction, relist the item with the proper postage. The buyer may not appreciate all the hassle.

Or, if you think that the buyer is honest, mail their order and attach a note with your PP account  and ask them to send you $3. Send them a message that you will include a note as to how to reimburse you for the extra postage.

[onlythebest4_u]

Ebay continually makes everything more and more difficult ! So Paranoid that they might miss out on a penny or two. I hate managed payments. Paypal was a much better way to go. Did you know that ebay now charges you 13% commission on the sales tax that they collect from customers. What a total rip off !!!!