12-02-2024 07:31 AM
We've been selling on eBay for over 21 years. Our business changed directors and names last month. I updated the account with the new name and the new stakeholders, I've uploaded the documents from companies house, Name change 4 times, Key holders directorship 3 times, driving license 2 times. Each time it's reviewed I get asked to upload another document that I've already uploaded. This has been going on for a week and a half, with our funds on hold all this time. They are growing at an alarming rate, we are sending products out but not getting paid for them. Is the verification team a law unto itself?
12-02-2024 07:44 AM
As you're in the UK, you may want to check out what happened with these sellers - 3 part video series:
https://www.youtube.com/watch?v=Omh1QeddKwo
https://www.youtube.com/watch?v=b_bpnTysQII
https://www.youtube.com/watch?v=nGSCT8dAu_Y
FYI: this is the .com forum and you can find the UK forum at community.ebay.co.uk where you may get info more specific to the UK site.