Have not received refund

[adam-9224]

Hello, I need help. I had bought an item, and then cancelled it before it was sent. The seller issued a refund, and I was told to wait 3-5 business days. That was on February 17th, and today is March 1st, and I still have not received my money back. The app says “we issued you a refund. You should receive it in 3-5 business days” and nothing more. I contacted the seller and they say that there were no issues on their end, so I am not sure what else to do. 

Thanks in advance!

[anasazirose]

The refund would be sent back to your original form of payment.  Check your cc, checking, PP accounts or your ebay GC balance.

Also, is there a possibility that the charge never went through, and was just therefore cancelled?

[anjofak]

Sounds like the voided shipping labels that never get refunded,  and has been a defective function for the past 2 months,  we contacted customer service and told yes we well refund that..still not fixed and still not refunded.