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HOW TO EXIT IOSS FROM EBAY!

Hi.We are sending to Europe and buyers are paying the taxes via Ebay and we print ebay address with IOSS number.

My buyer from Ireland paid the tax on ebay and also he paid tax again in Ireland because of Irish postal customs told IOSS is not uploaded on system.Even paying tax 2 times the package returned back to us! How can we solve it? Postal officer told that he wrote IOSS number on system .We also put CN22 paper on the package. Some Europe countries getting 2 times tax and they can not deliver the packages! It is very frustrating!

Message 1 of 7
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6 REPLIES 6

Re: HOW TO EXIT IOSS FROM EBAY!

You need to contact Ebay directly on this issue.

 

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 2 of 7
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Re: HOW TO EXIT IOSS FROM EBAY!

Ireland has blocked many types of items coming from outside of the EU. I also have huge problems with Germany and IOSS... it's a terrible mess.

Message 3 of 7
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Re: HOW TO EXIT IOSS FROM EBAY!

Turkey post officer told that they write IOSS number on the section of TAX number (there is no IOSS section on Turkish postal system ) So IOSS number does not show up on IOSS system and some countries in EU cuts tax 2 times. How can we solve it? Can we cancel IOSS on ebay? 

Message 4 of 7
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Re: HOW TO EXIT IOSS FROM EBAY!

This is the USA site and many of the sellers here trying to help you would not even know what any of that actually means.  We have no experience with it.  You need to contact Ebay as I suggested in my first post.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 5 of 7
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Re: HOW TO EXIT IOSS FROM EBAY!

Sorry already contacted but they could not give a solution.

Message 6 of 7
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Re: HOW TO EXIT IOSS FROM EBAY!

Unfortunately sometimes it take a few attempts to get someone to understand the issue and be able to help.  If you do Facebook, I suggest the Facebook link I gave you above.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 7 of 7
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