eBay

rotay-5663 · ‎05-25-2023

Once again eBay consistently shows all of its policies are geared toward protection for the buyer, and screw the seller. The item I sold was delivered yesterday and my funds are still on hold and what's ridiculous is I sold something 2 weeks ago, and my funds were released before I got home from the post office basically. I understand when you're a brand new seller on eBay having to wait for the package to be delivered for funds to be released but when you're established and they've already released funds for packages previously sold, then why are they randomly holding on to your funds? And furthermore what retail store in the world would ship a package to somebody without being paid first? it's absurd!

ajs_coins_and_alchemy · ‎05-25-2023

Just wait. Sell something higher value and they'll put your funds on hold again. 4 months and 25 sales is "established" to some degree, but also not established in a sense. I mean, you're selling several hundred dollar items, I see why it may take a bit longer for them to trust you more than someone selling $5 items. I think I did 3 months and probably over 100 sales (probably close to $10k in sales) and I still got hung up / put on hold for higher value orders ($600, $900, $1100).

It happens.

Take it as an insult that they withhold your money, or take it as a compliment that your sale was high enough value to make them afraid you'll run with it. I don't know! It's all perspective!

Some people reading this are probably jealous, because their hawking nickels and dimes. (Nickel & dime value, not literally those coins, because I sell nickels & dimes ... but I do very well with them 🤣)

fab_finds4u · ‎05-25-2023

When you haven't sold in over 90 days they treat you like a new seller.

rotay-5663 · ‎05-25-2023

True 4 months is hardly established, but there is no denying their policies are structured to favor the buyer. Buyer can claim he wants a refund for virtually any reason, even when lying I gladly told a buyer I'd refund his money when I received my item back it was a 547 piece Star Wars Lego set, he returned it missing over 100 pieces, and all eBay basically said was "yeah that's too bad you still need to refund his money" but we'll give you some credits, and thanks for telling us about him when he gets enough complaints then they will take action 😂 but until then he can essentially steal from people with no impunity.

ajs_coins_and_alchemy · ‎05-26-2023

Yeah, I don't completely disagree, because it sucks when it happens to you, but at the same time, a buyer-focus by EBay helps sellers in the long run. A good buyer can do 100s and 1000s of great transactions on EBay, doing well for sellers and EBay corporation alike. But it only takes 1 bad experience to get that buyer to walk away for good. EBay does what it can to prevent that, POTENTIALLY at the expense of a single or couple sellers, to help the "greater good". An MBG claim isn't always buyer fraud, its often seller fraud.

Ok, lets be honest, a lot of buyers on here (at least seem to be) completely unaware of the MBG. That may be good (less people to abuse it) or bad (it goes under used and buyers run away from bad experiences that would be easily solved). If more buyers knew about or how to use the MBG, would they abuse it? Probably. But would more people be willing to buy more stuff without worry? Yes. I buy fearlessly on here because I understand the MBG and know how to use it. I wouldnt buy from "small" or "no-body" sellers if it werent for the MBG. So honestly, in some sense, it is what makes EBay what it is and prevents it from being 100% taken over by top tier 100,000+ sellers

I personally wouldn't buy on here much or at all if it weren't for the MBG. Ok, lets stop. I wouldnt SELL on here if it weren't for the MBG. Everything I sell, I buy on EBay. So if it werent for the MBG, i wouldnt buy on here, and thus wouldnt have anything to sell on here.

The MBG is a good thing and a bad thing. Depends on how you look at it. But in the end, if you want to sell on EBay, you need to work it into your business model. The MBG does more good than it does bad (I think). I've (successfully) spent $46k in the past 12 months. I say "successfully" because that doesnt include the over $16k in transactions that fell apart and ended up with me employing the MBG. I actually have no clue what the total value of MBG claims I've made total up to be, but two notable transactions add up to $15.5k alone.

I'm not trying to brag or flaunt my spending (it's all boot-strapped inventory for the business, not personal spending), it's just to prove a point ... that I would never have dropped that much cash ... or even begun and successfully run my business ... if not EXCLUSIVELY for the MBG.

That's just my 2-cents (hah, another coin joke/pun)

wes-4507 · ‎05-26-2023

eBay’s policies are structured to favor eBay. They don’t want to be on the hook for a refund if the seller doesn’t deliver. A brief selling history, plus relatively expensive items, is the perfect combination to trigger occasional funds holds.