Fraud

[ameig-861]

I bought a product from an Indian Seller - India/Argentina door to door via Fedex. Here, In Argentina, Custom retains my product alluding to the cuit data was missing; cuit = fiscal key, a number simply. To get it out from the customs, Fedex ask me an amount three times more, This data never was asked me at no time during the purchase. I report the non arrival of the product and requested a refund. Ebay told me that this situation is under my responsability, that I should know this customs rule and did not accept my request. Seller wins. Ebay inside your plattform should requiere this data and Fedex does not received a package without these information. Now, I have not my product and l lost my money. 

Ebay mistreats to it Customers and it Personnel is not prepare to manage a problematic situation. It´s a shame and It's a fraud. All for a simple number that Ebay ans Fedex can't manage, Shame...Terror...Fraud...

[stainlessenginecovers]

Not Shame

Not Fraud

Although may  be terror, for you. 

Ebay is right. It is up to YOU to know your countries customs/taxes etc required when you import. How would a Seller know, look up the Customs requirements for 206 countries and then try to list them? 

Never gonna happen.

It's up to you.

[ameig-861]

do you work en Ebay 

[ameig-861]

Also...I didn't point fingers at the seller.....Ebay and Fedex were responsibles

[stainlessenginecovers]

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@ameig-861 wrote:

do you work en Ebay? 

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Nope, not an ebay employee. 

[kensgiftshop]

If the item was located in your country, why would customs be involved?

Ebay is correct, you should know how customs is in your country and what information you need.

[janet9988]

Ebay did tell you up front